A task analysis outlines the entire user experience of your product BEFORE you design. If you want to design a website, application, software, or mobile app that is easy to use and has a great user experience, then you should be creating task analyses of the most important tasks the users will take with your product. This course teaches you everything you need to know to develop and document a task analysis. 


  • Describe what a task analysis is and why it is important to design.
  • Decide what to do a task analysis on
  • Decide on the format you will use to document your task analysis
  • Decide who to invite to a task analysis session
  • Decide whether you are creating a current or an optimized task flow
    Decide whether you are doing a blue-sky task analysis or one with constraints