User Experience (UX) is academically defined as a person’s emotions and attitudes about using a particular product, system or service. UX is not just creating a fancy interface, but creating an experience through a device. Good experience is like telling a story, emerging from the dialogue of a person with her or his world through action.
The term of UX is firstly brought to wide knowledge by Donald Norman in the mid-1990s. Now UX and the important of UX are widely realized by people especially business managers and operators. UX is as crucial as business model for the survive of a company or a product in today’s intense marketing competition environment. UX can make your business stand out in the industry and competitors, thus avoiding homogeneous competition. We can say today is the age of UX. If you want to start up your new business in internet or optimize your current online store more user friendly, don’t hesitate to ask a User Experience Firm or Agency to speed up your business.
There are many UX agencies in Singapore, be they in small, middle or large size. Normally, a UX agency is focused on UX, pay high attention to user research, and use user centered design thoughts and scientific methods. It always consists of User Researchers, UX/UI designers, Interaction and visual designers, and developers, they are leaded by a project manager who is expertized in Human Factor or UX field. The team R&D is so agile that they are confident and experienced to realize your idea and deliver high qualified performance digital apps in as soon as several months cost-effectively.
I recommend USER for your information. USER is IT company with headquarters in Singapore. It was established in 2010. Its aim is to provide IT solutions to companies in IT field in Asia Pacific. It has branches in Philippines, Japan and China. It maybe the first company in Singapore whose focus is on User Experience Research. For some of user’s needs are hidden so called implicit needs. Human’s feeling are their psychology actions which are very difficult to convey and illustrate. So USER defined their mission as Gaining Deep Insights into Human for Design Innovation and User Experience.
USER serves as a third party providing UX solutions for other companies. Now USER has developed into a leading IT solution company with branches in Philippines, Japan and China for clients all over Asia Pacific. It has accumulated more than 15 years experience in IT fields with more than 100 projects. It provides an entire spectrum of IT services and solutions which include User Research and Usability Testing, Interaction and Visual Design, Digital App Development and Digital Marketing. They shapes three associates and brands, respectively User Experience Researchers, Frontline and Media Manager.
USER is customer-focused and strives to develop innovative solutions. Our objective is to deliver state-of-the art solutions which improve user experience for the Asia Market. Using a range of research methods to study user behavior and culture, we provide actionable recommendations which guarantees user satisfaction. Over the years, we have developed numerous e-commerce sites, mobile applications and cross platform portals which have been well received by clients from Singapore and Asia Pacific. We also specialise in helping MNCs seeking to expand in Asia develop tailored solutions for the Asia Pacific market.
User Experience Researchers is one of the first local UX agency in Singapore to do user experience research. The team is excellent and leaded by UX and human factor experts with PHD in Singapore. Its services: UX Research and Usability Testing with scientific method and advanced devices, Interaction and Visual Design with creative designers.
Frontline is a pioneer in Singapore mobile app development market. They apply user centered method and cutting to edge technology with talent software engineers. The services contain user centered apps in iOS, android, web, ecommerce web app and cross platform UX integration.
Media Manager is a leader in Asia digital marketing. Its services: Multi-packages, Localised Services, Microlive Support, Professional live Support. It provides SEO, SEM, Pay Per Click (PPC), eMail Campaign, Social Media Marketing solutions. It is always ahead of technology trends. As WeChat has been used by billions of people in their daily life. There are many business opportunities and challenge. USER has launched a new service for WeChat, offering WeChat official and mini program design and development for oversea companies who want expand China market.
Some of USER’s featured works in various industries, like food, education, government, finance, travel & hotel, ect. The notable clients are like Sunsang, MOE, Paypal, HP, ECowater and so on.