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Latest Articles

As consumers’ privacy concerns continue to grow, so should our attention to addressing privacy issues as user experience designers.

Article by Robert Stribley
Designing for Privacy in an Increasingly Public World
  • The article delves into the rising importance of addressing privacy concerns in user experience design, offering insights and best practices for designers and emphasizing the role of client cooperation in safeguarding user privacy.
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9 min read
Article by Josh Tyson
Everything I Really Needed to Know About Technology I Learned on a Skateboard
  • The article explores parallels between skateboarding and technology, highlighting lessons learned from embracing motion, failure, and inclusivity in navigating the dynamic landscape of AI and innovation.
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7 min read
Article by Josh Tyson
Meet the Intelligent Digital Worker, Your New AI Teammate
  • The article introduces the concept of Intelligent Digital Workers (IDWs), advanced bots designed to assist humans in various workplace functions, emphasizing their role in augmenting human capabilities and enhancing organizational efficiency.
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3 min read

Repetitiveness, complicated setups, and lack of personalization deter users.

Article by Marlynn Wei
​6 Ways to Improve Psychological AI Apps and Chatbots
  • Personalized feedback, high-quality dynamic conversations, and a streamlined setup improve user engagement.
  • People dislike an overly scripted and repetitive AI chatbot that bottlenecks access to other features.
  • Tracking is a feature that engages users and develops an “observer mind,” enhancing awareness and change.
  • New research shows that users are less engaged in AI apps and chatbots that are repetitive, lack personalized advice, and have long or glitchy setup processes.
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3 min read

Did you know UX Magazine hosts the most popular podcast about conversational AI?

Listen to Invisible Machines

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