Article No. 1713 | February 21, 2020
Being a good storyteller is why some product managers, marketers, and designers make the leap from Good to Great… and others don’t.
Article No. 1702 | January 30, 2020
When design teams work with data scientists and ethnographers, they can design a solution that gives an edge by leveraging data to the benefit of their customers.
Article No. 1711 | January 29, 2020
When people with disabilities can’t access a website like others can, they naturally feel excluded. No one should feel irrelevant or isolated from technology.
Article No. 1710 | January 16, 2020
Branding is dead? Hardly. It’s stronger than ever, but that doesn’t change the fact that a crummy interaction completely undermines even the most inspiring brand promise.
Article No. 1709 | January 14, 2020
If Facebook can target ads based on your recent Google search history, shouldn’t the DMV be able to figure out that you’ve moved to a new address?
Article No. 1708 | January 9, 2020
We remember one of the most important women in science history, and celebrate the life and work of Ada Lovelace, the first computer scientist.
Article No. 1706 | December 31, 2019
“The rise in hiring conversational designers seems to be happening at a much faster clip than when companies started hiring internal UXers 10 years ago”
Article No. 1705 | December 11, 2019
There’s a ton of noise, promises and exaggerations flying around. Here's a breakdown of the sixteen conversational AI platforms in Gartner’s 2019 Market Guide.
Article No. 1700 | November 26, 2019
Imagine a world in which AI researchers, visionaries, venture capitalists, and startup founders are predominantly female.
Article No. 1704 | November 15, 2019
While the telco industry faces many challenges, conversational AI can help alleviate some of these challenges.
Article No. 1701 | November 12, 2019
Because the outcome of an AI system is dependent on the information it’s trained on, ensuring a system presents a nuanced perspective can be tricky.
Article No. 1669 | November 4, 2019
Tech giants like Facebook, Google, and Baidu know that people aren’t filling their devices with apps anymore.
Article No. 1703 | November 1, 2019
AI chatbot technology is now opening up to human resource departments ripe for intelligent automation.
Article No. 1697 | October 1, 2019
An excerpt from Chapter 6: Defining Experience Principles
Article No. 1598 | September 6, 2019
Pairing new technologies with human assistants will result in tremendous new products which promise to enhance our lives.
Article No. 1698 | August 14, 2019
Ch. 6 talks Architecture - a design discipline focused on structuring our physical environments while information architecture does the same for information environments.
Article No. 1696 | March 21, 2018
Chapter 3 "Build Agendas Out of Ideas, People, and Time" dives into the intricacies of planning and executing a successful and productive meeting.
Article No. 1695 | December 14, 2017
Participatory Design: what it is, what it isn't and how it actually works
Article No. 1694 | November 28, 2017
Human-computer interaction makes an effective partnership in which the outcome produced is greater than sum of the individual efforts.
Article No. 1693 | November 7, 2017
What would happen if a couple of UX designers and developers get their hands on a bot?
Article No. 1692 | October 24, 2017
The road to powerful change is data analytics.
Article No. 1691 | October 10, 2017
The math is simple: Artificial Intelligence + User Experience = Better Findability.
Article No. 1690 | September 28, 2017
A look at Chapter 5 from the book by Jarrod Gingras and Tony Byrne.
Article No. 1689 | August 29, 2017
People tend to believe ideas are rare gems to be collected. But the nature of creative work is such that if useful insight comes to you, it comes to other people, too.