Articles

A remote usability test of the tablet web experience of four major U.S. fashion brands shows that users like options, product info, and an easy-to-follow return policy.

A dynamic style guide won't make your content great, but it will provide consistency, improve communication, save time, and support great content.

Thoughtful inspection of qualitative and quantitative data allows UX professionals to glean genuine insight on user behavior from reams of big data.

In interviews, the experience design leaders at Groupon, eBay, and Lumension share their views of UX and agree it still has some growing to do.

As radio frequency identification tags become more cost effective, a smart fridge might emerge that is able to take full advantage of the Internet of Things

The Design for Experience awards program has a growing roster of judges who represent mastery in all aspects of user-centered research, design, and education.

A Cartesian preoccupation with a product's properties prevents seeing designs in context of a user's deeply personal world, à la Heidegger.

Attention to detail, a focus on immersion, and the desire constantly improve his products made Walt Disney one of the earliest designers of user experience.

A gig with a startup teaches a seasoned content strategist the real difference between web writing and UX writing.

An excerpt from Why We Fail, a new book from Rosenfeld Media, chronicles the design, limited release, and failure of Google Wave.

There are steps you can take to ensure that the pressure to get a project completed quickly never leads to the sacrifice of user experience.