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Defining and Informing the Complex Field of User Experience (UX)
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Working With Stakeholders
Love, Hate, and Empathy: Why We Still Need Personas
Often mocked and misunderstood, when created with diligence and integrity, personas are an extremely valuable design tool.
Article - Kyra Edeker, Jan Moorman - February 21, 2013 - 9 Comments
Improve Your Odds when Hiring for UX
There's no sure thing when hiring for user-centered design roles, but you can take steps to improve your odds of finding a winner.
Article - Greg Zapar - February 14, 2013 - 8 Comments
Fostering a Culture of Innovation
Environments that create game-changing products and services need to remain vibrant at every level.
Article - Megan Geyer - January 23, 2013 - 0 Comments
4 Reasons Your UX Investment Isn’t Paying Off
Successful user experience efforts require more than just investment—they also need proper implementation.
Article - Hilary Little - January 22, 2013 - 13 Comments
When UX Research Begins, Become the Voice of Reason
Getting the best possible results from user research requires thorough and reasoned communication at the onset from UX team leaders.
Article - Tomer Sharon - January 17, 2013 - 1 Comments
Stanislavski and the Reluctant Stakeholder
Tools employed by a mighty Russian acting coach can also can also be used to ease clients into an empathetic state.
Article - Tracy Brown - January 15, 2013 - 0 Comments
Get Your Content Strategy Out of the Drawer with Governance
Give your content strategy a backbone and a fighting chance by putting a plan and some tools behind it.
Article - Meghan Casey - January 11, 2013 - 0 Comments
Re-Introducing Page Description Diagrams
A useful blast from the past, PDDs let you work with clients to organize site priorities without muddling design.
Article - Colin Butler, Andrew Wirtanen - January 9, 2013 - 10 Comments
Stop Explaining UX and Start Doing UX
Designers can earn the respect they crave by manifesting UX at every opportunity.
Article - Kim Bieler - January 4, 2013 - 8 Comments
Listen to Your Stakeholders
Keeping quiet and paying close attention are stealth methods for initiating successful research with stakeholders
Article - Tomer Sharon - November 30, 2012 - 2 Comments