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Defining and Informing the Complex Field of User Experience (UX)
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ISSN: 2168 5681
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Working With Stakeholders
The Next UX Revolution: Transforming Stodgy Enterprise Applications Into Engaging Experiences
An inside look at how one company shifted the focus of its enterprise software from basic functionality to usability.
Article - Marc Scibelli - August 20, 2014 - 11 Comments
Trust in Experience Design
Trust is the “good” in good experience design—are you making sure your product is trustworthy?
Article - Chad Vavra - August 8, 2014 - 3 Comments
Go Ahead, White-Label Your Services
While controversial among freelancers, white-labeling your services to a company can open you up to a whole new world of opportunity.
Article - Cory Lebson - July 14, 2014 - 2 Comments
Revisiting Proto-Personas for Executive Alignment
Modifying Jeff Gothelf's proto-persona process reveals another method of working with clients to establish executive alignment on target users.
Article - Brent Summers - July 10, 2014 - 1 Comments
A divisive tool among practitioners, personas can bring the perspective of your end users into the design process and help build consensus among stakeholders.
Article - Shlomo Goltz - July 2, 2014 - 6 Comments
Using Post-Service Personas to Design Closure Experiences
Post-Service Personas help you understand the emotions of users after they end their relationship with a service or product, leading to better closure experiences.
Article - Joe Macleod - June 27, 2014 - 1 Comments
How to Use Persona Empathy Mapping
A workshop activity that forges alignment on user needs, goals, and pain-points, Persona Empathy Mapping bridges the gap between personas and design concepts.
Article - Nikki Knox - June 27, 2014 - 11 Comments
The Eight Most Common Mistakes Made on UX Design Projects
Arrogance and seven other common mistakes can easily derail a design project. Avoid them all.
Article - Joseph Dickerson - June 25, 2014 - 6 Comments
Fixing Six Mistakes Companies Make when Working with UXers
A survey of common mistakes companies make when working with experience design practitioners provides guidelines for UX success.
Article - Sarah Doody - June 9, 2014 - 8 Comments
How to Pitch to Your Stakeholders like Don Draper
UX professionals can learn a lot about how to deliver a forceful, commanding, and compelling pitch from Mad Men's Don Draper.
Article - Joseph Dickerson - June 5, 2014 - 1 Comments