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Leading a team of talented UX professionals is no easy task. Managing all that creative energy and the egos that go with it; figuring out ways to give everyone their desired level of input while keeping it relative to the project at hand; and having ...

Article - Jamal Jackson - February 19, 2013 - 5 comments - 0 attachments

As the leading conference of its kind, Confab: The Content Strategy Conference brings together professionals everywhere who realize the value of content. User experience. Marketing. IT. Business management. This is one big party for content-loving folks ...

Event - Sean Tubridy - February 22, 2013 - 0 comments - 0 attachments

Windows 8 arrived last year with a completely new type of user interface that targets tablet users without completely phasing out the traditional desktop. Questions continue to be raised regarding the success of this multi-interface operating ...

Article - Konstantinos Drachtidis - February 18, 2013 - 2 comments - 0 attachments

Prioritizing Web Usability combines the authors’ wisdom, experience, and hundreds of real-world user tests and contemporary Web site critiques to explain site design, user experience, usability testing, navigation, prioritizing usability issues, pag ...

Resource - Jakob Nielsen, Hoa Loranger - February 18, 2013 - 0 comments - 0 attachments

Since the 1970s, changes in the economic structure of countries like the United States and the UK have created a marked shift from producing goods to providing services. With manufacturing in decline, the service sector has continued to develop over the ...

Article - Joe Macleod - February 15, 2013 - 0 comments - 0 attachments

Providing exceptional customer experience has become essential to any modern business strategy. With limited and increasingly savvy customers, your organization must deliver an experience that sets you both apart and ahead. This summit brings tog ...

Event - Jennifer - February 22, 2013 - 0 comments - 0 attachments

We’ve all seen the flurry over the past several years of both agencies and corporate entities investing in hiring UX talent. (To spare definitions, I’ll let “UX” equate to anything from information architect to researcher to interface designer ...

Article - Greg Zapar - February 14, 2013 - 6 comments - 0 attachments

This is a KickStarter project. Help bring the user experience superhero to life this fall in both print and iBook formats! Planned Content Sections The Rise of UserXman and Customer Experience Field The Value of Experience ...

Resource - Tom Schneider - February 22, 2013 - 0 comments - 0 attachments

Too often, we view digital content from the perspective of the organization or business, rather than the user. No matter how beautiful your site design, how elegant your user interface , or how appropriate your information architecture , if yo ...

Article - Lindy Roux - February 13, 2013 - 0 comments - 0 attachments

In our last article, we explained the importance of creating value stream maps to capture the customer journey and determine which activities along the way add value. A bad experience with any of the activities in the value stream can result ...

Article - James Torio, Rishabh Dayal - February 12, 2013 - 5 comments - 0 attachments