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10 Perfect Touch Points
What additional idea can you add to each touch point that would move it closer to perfect?
Article - Howard Mann - January 17, 2006 - 2 Comments
It's All Unimportant Until It's You
It will all seem unimportant until it is you waiting in the reception area or stuck on hold.
Article - Howard Mann - December 22, 2005 - 7 Comments
Old joke speaks volumes
Heaven, hell, St. Peter, The Devil, a sales pitch? This lesson ain’t no joke.
Article - Howard Mann - December 15, 2005 - 7 Comments
Buy The Premise, Buy The Bit
Article - Howard Mann - December 12, 2005 - 0 Comments