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Defining and Informing the Complex Field of User Experience (UX)
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Making the Most of Ethnographic Research
When employed to its full potential, field research done in unique user environments can uncover opportunities to innovate customer experience.
Article - Jessica Weber, John Cheng - August 5, 2013 - 7 Comments
Manipulation and Design
Design should be supportive of users, but as design collides with sales and marketing, manipulative techniques are wielded with other goals in mind.
Article - Jon Kolko - July 23, 2013 - 6 Comments
Hey, Event Apps: Why So Serious?
An experimental project for DrupalCon Portland becomes an opportunity to create a whimsical and useful event app that users will still remember after the conference ends.
Article - Beth Burghardt - July 17, 2013 - 7 Comments
Design Standards Let the Interface Disappear Behind the Experience
The best UIs get out of the way and let the experience shine—clear design standards make such interface designs possible.
Article - Mike Maass - July 9, 2013 - 5 Comments
Hosting a Page Description Workshop
If you want to create a Page Description Diagram that reflects the needs of your stakeholders, consider inviting them to a Page Description Workshop.
Article - Colin Butler, Andrew Wirtanen - June 12, 2013 - 0 Comments
Participatory Design in Healthcare: Patients and doctors can bridge critical information gaps
Designing with input from users is especially valuable when creating complex and critical products for patients and their doctors.
Article - Andrii Glushko - May 31, 2013 - 0 Comments
Creating a Successful Information Experience for Your Users
Solid information strategy moves users over the learning curve and through a rewarding experience with your product or service.
Article - Linda Newman Lior - May 9, 2013 - 3 Comments
Five User Experience Lessons from Jim Carrey
Having trouble explaining the value of user experience to stakeholders? Let Jim Carrey help.
Article - Steve Tengler - April 22, 2013 - 0 Comments
Playful exercises with metaphor can draw new insights out of piles of research data.
Article - Cyd Harrell, Jodi Leo - April 19, 2013 - 5 Comments
Simplicity: The next design battleground
Four ways to keep your designs simple in the hyper-competitive mobile age.
Article - Scott McDonald - April 2, 2013 - 4 Comments