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Five UX Changes for Fixing Loyalty Programs
By improving user experience, brand loyalty programs can start living up to their business potential.
Article - Maya Jackson, Liang Zhang - March 26, 2013 - 1 Comments
Testing Dialog Design in a Speech Application
Speech-recognition apps require specialized testing methods that can be applied to other interfaces as well.
Article - Stephen Keller - March 20, 2013 - 1 Comments
The RITE Way to Prototype
The RITE Method can be an effective way to integrate user testing and iteration for fast and fluid design.
Article - Jenny Shirey, Ann Charng, Quynh Nguyen - March 19, 2013 - 8 Comments
The Proliferation and Potential of Gamification in Retail Banking
By making transactions more fun, banks can drive customer behavior, improve brand loyalty, and increase engagement.
Article - Sachendra Yadav - March 18, 2013 - 10 Comments
Visual Balance and Weight Allocation for Usability
Paying close attention to the visual path your website creates will reveal opportunities for reaching peak usability.
Article - Tammy Guy - March 14, 2013 - 9 Comments
How to Effectively Manage a UX Design Team
Tried and true tips for getting the most out of your user-centered design team.
Article - Joseph Dickerson - March 13, 2013 - 2 Comments
The Five Worst UX Mistakes Websites Make
There are many pitfalls that can sink a user's experience with a website, here are five of the worst.
Article - Susan Weinschenk, Ph.D. - March 6, 2013 - 16 Comments
The Complexity of Simplicity
Keeping user-centered designs simple can be extraordinarily complicated, so staying focused is key.
Article - Jay Selway - March 5, 2013 - 7 Comments
How to Market Digital Healthcare Products to Boomers, Seniors & Caregivers
This is a must read for designers who want to get inside of the heads of the 50+ audience
Resource - Suzie Mitchell, Justin Singer - February 4, 2013 - 0 Comments
Two Major Challenges with Speech-Recognition Technology
An effective voice user interface requires solid error mitigation and the ability to actively demonstrate the capabilities of your design.
Article - Andrew Wagner - February 27, 2013 - 0 Comments