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Eight Lessons in Mobile Usability Testing
User acceptance testing for mobile poses an array of challenges—here are some hard-won lessons on doing it right.
Article - Tania Lang - April 10, 2013 - 10 Comments
Designing Better Experiences Through Data
As the complexity and quantity of user data multiply, it's up to designers to create experiences that make the most of it.
Article - Jason Napolitano - April 9, 2013 - 0 Comments
Killed at Launch
A failure to account for UX results in an e-commerce being pulled offline shortly after launch.
Article - Pete Mackie - April 5, 2013 - 21 Comments
POP UX! Clued Into Curiosity
Clue, the classic murder-mystery board game, shows designers how to create an information gap and a narrative that leads users to the other side.
Article - Andrew Zusman - April 4, 2013 - 0 Comments
Evaluating the Usability of Web Photos
Photos have the power to make or break a users' experience—make sure they are communicating your message properly.
Article - James Chudley - March 29, 2013 - 3 Comments
Looking Into the Screens of the Future
Designers are faced with alluring new challenges as users expect more sophisticated interactions with more persistant and pervasive screens.
Article - Ken Yarmosh - March 27, 2013 - 0 Comments
Five UX Changes for Fixing Loyalty Programs
By improving user experience, brand loyalty programs can start living up to their business potential.
Article - Maya Jackson, Liang Zhang - March 26, 2013 - 1 Comments
Testing Dialog Design in a Speech Application
Speech-recognition apps require specialized testing methods that can be applied to other interfaces as well.
Article - Stephen Keller - March 20, 2013 - 1 Comments
The RITE Way to Prototype
The RITE Method can be an effective way to integrate user testing and iteration for fast and fluid design.
Article - Jenny Shirey, Ann Charng, Quynh Nguyen - March 19, 2013 - 8 Comments
The Proliferation and Potential of Gamification in Retail Banking
By making transactions more fun, banks can drive customer behavior, improve brand loyalty, and increase engagement.
Article - Sachendra Yadav - March 18, 2013 - 10 Comments