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Defining and Informing the Complex Field of User Experience (UX)
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How Chief Customer Officers Orchestrate Experiences
When used correctly, a Chief Customer Officer can drive customer experience efforts that change the way a company operates for the better.
Article - Paul Hagen - June 4, 2013 - 2 Comments
A shared company espresso machine is just one way to create a collaborative atmosphere that gets vital information flowing across teams.
Article - Gregg Bernstein - May 22, 2013 - 1 Comments
Hiring the Right Designer
An intimate look at the hiring process of a successful, user-centered New York design firm.
Article - Alexa Curtis, John Payne - May 21, 2013 - 0 Comments
The Greatest Secrets of UX Revealed!
Stripping away some of the mysticism and pretense surrounding user experience design.
Article - Joseph Dickerson - May 15, 2013 - 12 Comments
Create a Better Responsive User Experience
The best responsive web designs show a rich understanding of what users are looking for and the right way to deliver it.
Article - Nick Switzer - May 14, 2013 - 4 Comments
What Soccer Teams and UX Teams Have in Common
In any competitive environment, the winning team balances its weaknesses against its strengths and works together to achieve a shared goal.
Article - David Sachs - May 7, 2013 - 1 Comments
Why You Should Hire a VP of User Experience Design
A vice president overseeing all aspects of user experience can help organize the UX team and advocate its value to the rest of the company.
Article - Wayne Neale - May 2, 2013 - 12 Comments
Playful exercises with metaphor can draw new insights out of piles of research data.
Article - Cyd Harrell, Jodi Leo - April 19, 2013 - 5 Comments
UX and Agile: Tying the knot
Like a healthy marriage, combining UX and agile methodologies requires communication, understanding, and compromise.
Article - Michael Lai - April 16, 2013 - 11 Comments
To Dwell Is To Garden
Creating rewarding employee experiences requires in-depth research that digs up the roots of discontent.
Article - Liana Dragoman - April 12, 2013 - 4 Comments