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Defining and Informing the Complex Field of User Experience (UX)
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The Evolved User Experience
Adopting social technologies in user research to get rapid, up-to-date user information and feedback.
Article - Alexander Negash - November 4, 2010 - 7 Comments
Profiling TIAA-CREF's UX Practice
How the financial services company is building up its UX practice and culture.
Article - Cynthia Gage Kellam - October 19, 2010 - 0 Comments
Everyone Forgets Memory
What did your customer remember after using your product? Will they share their memories with others?
Article - Jeremy Britton, Dmitry Dragilev - September 30, 2010 - 6 Comments
Accessibility and the Law
A review of the significant legal considerations regarding web accessibility and their serious implications for UX professionals.
Article - Gregory P. Care - September 7, 2010 - 9 Comments
Don’t Become a Digital Dinosaur
UX pros must work on the holistic customer experience—across channels, devices, time, and space.
Article - Samantha Starmer - August 24, 2010 - 15 Comments
Doing More with Remote Research
Remote research can help develop a broader view of users in their natural environments.
Article - Juliette Melton, Brynn Evans - August 17, 2010 - 6 Comments
When You Startup with UX
With few actual users and extremely limited budgets, how to startups engage in user-centered design?
Article - Whitney Hess - July 21, 2010 - 7 Comments
What’s Next for the Online Experience?
Moira Dorsey of Forrester Research looks at the form the Web will take as it continues to evolve.
Article - Moira Dorsey, Forrester Research - June 21, 2010 - 5 Comments
Ethnography in Industry: Objectives?
An examination of the business value of ethnography in user-center technology.
Article - Victoria Bellotti, PARC - June 1, 2010 - 3 Comments
Review of the New UX Book "Remote Research"
Usability pro Dana Chisnell reviews the new book by Nate Bolt and Tony Tulathimutte.
Article - Dana Chisnell - May 25, 2010 - 8 Comments