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Defining and Informing the Complex Field of User Experience (UX)
The Business of UX
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Don’t Become a Digital Dinosaur
UX pros must work on the holistic customer experience—across channels, devices, time, and space.
Article - Samantha Starmer - August 24, 2010 - 15 Comments
Doing More with Remote Research
Remote research can help develop a broader view of users in their natural environments.
Article - Juliette Melton, Brynn Evans - August 17, 2010 - 6 Comments
When You Startup with UX
With few actual users and extremely limited budgets, how to startups engage in user-centered design?
Article - Whitney Hess - July 21, 2010 - 7 Comments
What’s Next for the Online Experience?
Moira Dorsey of Forrester Research looks at the form the Web will take as it continues to evolve.
Article - Moira Dorsey, Forrester Research - June 21, 2010 - 5 Comments
Ethnography in Industry: Objectives?
An examination of the business value of ethnography in user-center technology.
Article - Victoria Bellotti, PARC - June 1, 2010 - 3 Comments
Review of the New UX Book "Remote Research"
Usability pro Dana Chisnell reviews the new book by Nate Bolt and Tony Tulathimutte.
Article - Dana Chisnell - May 25, 2010 - 8 Comments
How UX Can Drive Sales in Mobile Apps
The creators of RedLaser, a popular iPhone app, tell the UX story behind their success.
Article - Jeffrey Powers, Vikas Reddy, Jeremy Olson - May 10, 2010 - 5 Comments
Doing More With Less Time
Abbreviated processes rely on trust, collaboration, and prototyping to build consensus and confidence.
Article - Jared Lewandowski - April 23, 2010 - 7 Comments
The FedEx UX Journey, Part 1
How FedEx is improving the user experience of its systems, building an effective UX practice area, and moving the entire company toward strong UX competency.
Article - Thomas Wicinski, Brice Stokes, Mike Downey - April 20, 2010 - 11 Comments
Mark Hurst Talks About Listening
Getting companies to care about good experiences by bringing them into the conversation with users.
Article - Mark Hurst, Michael Grossman - April 13, 2010 - 6 Comments