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- Customer Experience Nirvana
Title 2: How UX and marketing are set to increasingly collaborate Historically speaking, marketing and UX have been either somewhat at odds or simply unconcerned with e ...
Article - David Moskovic - December 01, 2010 - 15 comments - 0 attachments
- Treating Users as Customers
Title 2: Designing the end-to-end As a web designer, it's easy to think of the small picture. That's not always a bad thing; the small picture may be one or two feature ...
Article - Steve Workman - November 18, 2010 - 10 comments - 0 attachments
- Psychic Search
Title 2: A quick primer on search suggestions I recently spoke with a coworker who was skeptical that the search suggestion feature we'd implemented in our company intr ...
Article - John Ferrara - November 23, 2010 - 5 comments - 0 attachments
- Crafting the UX of REI's Retail Experience
UX Magazine sat down with Samantha Starmer, Manager, eCommerce Experience at REI at the Forrester Customer Experience Forum . This discussion was part of our ongoing effort to profile business UX leaders so other businesspeople can learn from the ...
Article - Samantha Starmer - November 30, 2010 - 2 comments - 0 attachments
- Ethnography in Industry: Methods overview
This article was contributed by PARC (Palo Alto Research Center, Inc.) as part of an ongoing series in UX Magazine. Visit the PARC website to learn more about PARC's current work and how to work with them, and to read other posts and publications by ...
Article - James Glasnapp, PARC - November 10, 2010 - 1 comment - 0 attachments
- The Pretty Speedy Redesign
The design team at Yahoo! Mail just launched a beta version of their redesign for 273 million worldwide users—more users than Gmail and Hotmail combined. Start-to-launch, they completed the redesign the Yahoo! Mail web app and native ...
Article - Beth Koloski - November 12, 2010 - 0 comments - 0 attachments
- How To Prototype And Influence People
One of the points I make in So You Want To Be A Designer is that the hardest part of software isn’t the process of creating software, it’s changing culture and influencing organizations. One of the strongest tools we have our repertoire in convincin ...
Article - Aza Raskin - November 16, 2010 - 3 comments - 0 attachments
- Mobile User Experience Trends on the Horizon
Change is in the air, or perhaps more accurately, in the airwaves. It's visible every time a child presses a finger to a laptop screen, expecting it to respond, and in business meetings where projectors are left unused in favor of the more intimate, ...
Article - Marek Pawlowski - November 17, 2010 - 15 comments - 0 attachments
- Command Lines: Alive & Kicking
A little while back, I was at an introductory lecture on interaction design. The presenter introduced the various types of interfaces during this lecture, ranging from the desktop-metaphor GUIs to the newer natural user interfaces (NUIs). It was a ...
Article - Max Steenbergen - November 03, 2010 - 17 comments - 0 attachments
- The Evolved User Experience
Title 2: Using social media technologies to drive UX design and product strategy In today’s fast-moving business market, a new product can fail as quickly as it was lau ...
Article - Alexander Negash - November 04, 2010 - 7 comments - 0 attachments
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