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- CooperU's Interaction Design Training
Learn about Personas and Goal-Directed design from the people who invented them! Our practicum is an intensive, hands-on workshop led by senior Cooper staff. First, we'll show you how to practice Goal-Directed Design in more depth than you ...
Event - Cooper U - January 04, 2013 - 0 comments - 0 attachments
- Creating Social Experiences that Customers Care About
If there’s one thing I’ve learned about designing social media experiences , it’s that they have to illustrate to audiences that we “get” them in order to engage them. The reason so many marketers are struggling to show solid ROI for their social med ...
Article - Doug Klein - January 03, 2013 - 1 comment - 0 attachments
- UX Camp Brighton 2012 Lightning Redux
UX Brighton are providing another chance for folks to take in a selection of talks from UX Camp Brighton 2012 . The event will run from 7-9.30pm on Tuesday 8th December 2013 at a central Brighton location. The&n ...
Event - Patrick Sansom - January 04, 2013 - 0 comments - 0 attachments
- Treat Your Users Like Children
Do you have kids of your own? How about young nieces, nephews, or nephews? Do you spend time around your friends’ children? Is there that one neighbor who has youngsters who makes it a point to disturb you any chance they get? If you've answered yes to ...
Article - Jamal Jackson - December 20, 2012 - 0 comments - 0 attachments
- Tinkering in the Model Shop
Title 2: Designing to Make the Abstract Tangible As a child, I loved building and playing with scale models of all kinds: planes, trains, and automobiles. These replica ...
Article - Hunter Whitney - December 19, 2012 - 3 comments - 0 attachments
- The Flâneur Approach to User Experience Design
Recently I did something that most people would call a bit crazy. As I walked out of the office one Friday afternoon, a seemingly random thought came into my head: I should quit my job . Later that weekend, I did just that. Then I did the next logica ...
Article - Sarah Doody - December 18, 2012 - 9 comments - 0 attachments
- Improving Hiring for User Experience
Title 2: The Interviewer As I mentioned in my previous article on improving the hiring process for UX (two words: scented resumes), the rapid expansion of our field ...
Article - Nick Cawthon - December 11, 2012 - 0 comments - 0 attachments
- Research Where Your Channels Cross
Cross-channel user experience describes what happens when a customer begins interacting with two or more faces of the many entities that form her consumer universe. If she’s ordering a second color of her favorite shoe style, making an appointment f ...
Article - Jessica Peterson - December 06, 2012 - 2 comments - 0 attachments
- From User Experience To Customer Experience
When I joined the Customer Experience team at Forrester Research in 2004, I thought the group had an odd name. At the time, I was a practicing interaction designer and an active member of the user experience community. In addition, the topics of ...
Article - Kerry Bodine - December 05, 2012 - 2 comments - 0 attachments
- About Face 3
Publication Date: Mon, 05/07/2012 Authors: Alan Cooper Rob ...
Resource - Alan Cooper, Robert Reimann, David Cronin - December 13, 2012 - 0 comments - 0 attachments