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Why Banks Need to Revamp their User Experience
By tapping into vast amounts of customer data that other industries don’t have access to, financial institutions can use analytics to improve customer experiences.
Article - Rich Berkman - September 17, 2014 - 4 Comments
No Bottom Line? No Experience
The results of the Bottom Line Impact category of the Design for Experience awards highlight the importance of balancing business needs and user needs.
Article - UX Magazine Staff - September 12, 2014 - 0 Comments
Six Things Physical Product Development Taught Me About Experience Design
How a journey into the heart of physical product development gave one designer new perspective on designing digital experiences.
Article - Anthony Franco - September 10, 2014 - 5 Comments
I Love You, Instagram ... but Why Won’t You Let Me Make Collages?
Wishing that Instagram had a feature for creating collages, one user decided to create her own a prototype.
Article - Lin Wang - August 28, 2014 - 9 Comments
The Next UX Revolution: Transforming Stodgy Enterprise Applications Into Engaging Experiences
An inside look at how one company shifted the focus of its enterprise software from basic functionality to usability.
Article - Marc Scibelli - August 20, 2014 - 11 Comments
Trust in Experience Design
Trust is the “good” in good experience design—are you making sure your product is trustworthy?
Article - Chad Vavra - August 8, 2014 - 3 Comments
Text Analytics For Everyone
A look at three easy-to-use platforms that work together as part of an integrated text analytics framework: KH Coder, OpenOffice Base, and Wordaizer
Article - Will Towler - July 31, 2014 - 0 Comments
I Love You, Spotify … Now Change
By running Spotify through a usability test, one avid user was able to find some relatively easy fixes that could make for a more intuitive and rewarding experience.
Article - Lin Wang - July 30, 2014 - 26 Comments
Building a Rapport with Kids for User Testing
By mitigating the feeling in users of being watched and judged, you can get better data from testing sessions—especially when working with kids.
Article - Nick Shim - July 28, 2014 - 1 Comments
Go Ahead, White-Label Your Services
While controversial among freelancers, white-labeling your services to a company can open you up to a whole new world of opportunity.
Article - Cory Lebson - July 14, 2014 - 2 Comments