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Defining and Informing the Complex Field of User Experience (UX)
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ISSN: 2168 5681
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Research Methods and Techniques
7 Actions that Earn User Trust
When it comes to privacy issues, you need to build trust with users—here are seven actions that engender transparency and control.
Article - Ilana Westerman - July 16, 2013 - 4 Comments
How (Not) To Manage A UX Project
He learned the hard way so you don't have to: how not to manage a user experience design project.
Article - Joseph Dickerson - July 11, 2013 - 13 Comments
UX Is Not A Verb
Helping clients understand that UX is a holistic process, not a single action, can benefit everyone working on a project.
Article - Tim R. Todish - July 1, 2013 - 5 Comments
The Strategic and Tactical Aspects of UX Leadership
Looking at UX management from a military perspective reveals a need for both tactical and strategic leadership roles.
Article - John McGloon - June 26, 2013 - 7 Comments
Dark UX: The Elements of The Video Gambling Experience
Slots and other electronic gambling machines often employ dark design patterns that encourage users to spend and play more without stopping or burning out.
Article - Marc Miquel - June 25, 2013 - 9 Comments
A Deep Dive Into Customer Experience
Many of the tools in your UX kit can be put to work in customer experience, which looks at how customers perceive every interaction with a company.
Article - Kerry Bodine - June 24, 2013 - 9 Comments
Quantitative Research and Eye-Tracking: A match made in UX heaven
Usability testing becomes more effective when you combine quantitative data with eye tracking results that have been cross-referenced using qualitative research
Article - James Breeze, Alexis Conomos - June 20, 2013 - 4 Comments
Book Excerpt: Design For Care
An excerpt from the "Design Research for Healthcare Services" chapter of the new book Design for Care explains participatory scenario design in the context of health.
Article - Peter H. Jones - June 13, 2013 - 0 Comments
Hosting a Page Description Workshop
If you want to create a Page Description Diagram that reflects the needs of your stakeholders, consider inviting them to a Page Description Workshop.
Article - Colin Butler, Andrew Wirtanen - June 12, 2013 - 0 Comments
Embracing the UX Spectrum
Empathy, creativity and systems thinking play crucial parts in the design of successful experiences and can also foster consensus within the UX community
Article - Jordan Clayton-Hall - June 11, 2013 - 2 Comments