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Psychology and Human Behavior
The Four Waves of User-Centered Design
Over the past two decades, Bentley University has been charting and propelling the evolution of UX design.
Article - Dr. William Gribbons - January 29, 2013 - 5 Comments
Problems and Solutions for Financial Smartphone Apps
Avoid having users hit a dreaded dead-end when using financial apps by optimizing customer experience.
Article - Eric Camulli - January 21, 2013 - 1 Comments
When UX Research Begins, Become the Voice of Reason
Getting the best possible results from user research requires thorough and reasoned communication at the onset from UX team leaders.
Article - Tomer Sharon - January 17, 2013 - 1 Comments
Process Makes Perfect: Speech Recognition User Interface Design
The nine steps to a voice user interface design with rewarding user experience.
Article - Stephen Keller - January 14, 2013 - 0 Comments
Get Your Content Strategy Out of the Drawer with Governance
Give your content strategy a backbone and a fighting chance by putting a plan and some tools behind it.
Article - Meghan Casey - January 11, 2013 - 0 Comments
Getting Fruitful Collaboration Instead of Stale Groupthink
Cross-disciplinary groups can be a fountain of good ideas under the guiding wing of a good facilitator.
Article - Gail Swanson - January 8, 2013 - 1 Comments
Treat Your Users Like Children
UX design brings with it some of the same rewards and challenges that come with being a parent.
Article - Jamal Jackson - December 20, 2012 - 0 Comments
The Flâneur Approach to User Experience Design
We can learn a lot about good UX when we slow down, wander aimlessly, and observe the world around us.
Article - Sarah Doody - December 18, 2012 - 9 Comments
From User Experience To Customer Experience
In the age of the customer, finding common ground between CX and UX benefits everyone.
Article - Kerry Bodine - December 5, 2012 - 3 Comments
Practicing What We Preach
The sky is the limit when you infuse every aspect of your organization with empathy.
Article - Astrid Chow - December 4, 2012 - 3 Comments