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The Strategic and Tactical Aspects of UX Leadership
Looking at UX management from a military perspective reveals a need for both tactical and strategic leadership roles.
Article - John McGloon - June 26, 2013 - 7 Comments
Determining an Hourly Rate: A (Sometimes) Necessary Evil
Deciding what to charge potential clients as a freelance UXer requires balancing your skill set and replaceability against going rates in the marketplace.
Article - Devan Goldstein - June 17, 2013 - 0 Comments
Hosting a Page Description Workshop
If you want to create a Page Description Diagram that reflects the needs of your stakeholders, consider inviting them to a Page Description Workshop.
Article - Colin Butler, Andrew Wirtanen - June 12, 2013 - 0 Comments
How Chief Customer Officers Orchestrate Experiences
When used correctly, a Chief Customer Officer can drive customer experience efforts that change the way a company operates for the better.
Article - Paul Hagen - June 4, 2013 - 2 Comments
A shared company espresso machine is just one way to create a collaborative atmosphere that gets vital information flowing across teams.
Article - Gregg Bernstein - May 22, 2013 - 1 Comments
Hiring the Right Designer
An intimate look at the hiring process of a successful, user-centered New York design firm.
Article - Alexa Curtis, John Payne - May 21, 2013 - 0 Comments
The Greatest Secrets of UX Revealed!
Stripping away some of the mysticism and pretense surrounding user experience design.
Article - Joseph Dickerson - May 15, 2013 - 12 Comments
What Soccer Teams and UX Teams Have in Common
In any competitive environment, the winning team balances its weaknesses against its strengths and works together to achieve a shared goal.
Article - David Sachs - May 7, 2013 - 0 Comments
Why You Should Hire a VP of User Experience Design
A vice president overseeing all aspects of user experience can help organize the UX team and advocate its value to the rest of the company.
Article - Wayne Neale - May 2, 2013 - 12 Comments
Building a Better User Experience by Designing in the Browser
Designing in the browser makes it easier to set realistic expectations with clients and creates working comps that are ready to test with users.
Article - Jared Rogers - April 29, 2013 - 13 Comments