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- Intentional Environments: Designing a Culture of Co-Creation
What is an environment ? Surprisingly, that seemingly simple question can be very difficult to answer, because environments are complicated . They are made up of all kinds of variables, physical and intangible, that affect how we feel, how we act, ...
Article - Teresa Brazen - October 24, 2011 - 0 comments - 0 attachments
- Review of Lou Rosenfeld's "Search Analytics for Your Site"
It’s taken a while to arrive, but Lou Rosenfeld’s Search Analytics for Your Site: Conversations with Your Customers was definitely worth the wait. Rosenfeld is an important voice in the information architecture and UX community, considered b ...
Article - Lynne Polischuik - October 21, 2011 - 0 comments - 0 attachments
- Undercover User Experience Design
Once you catch the user experience bug, the world changes. Doors open the wrong way, websites don't work, and companies don't seem to care. And while anyone can learn the UX remedies usability testing, personas, prototyping and so on unless your organiz ...
Resource - James Box, Cennydd Bowles - September 27, 2010 - 0 comments - 0 attachments
- User Experience Management: Essential Skills for Leading Effective UX Teams
The role of UX manager is of vital importance -- it means leading a productive team, influencing businesses to adopt user-centered design, and delivering valuable products customers. Few UX professionals who find themselves in management positions have ...
Resource - Arnie Lund - December 31, 1969 - 0 comments - 0 attachments
- Enabling IT Applications on Mobile Devices
The usability role today is strongly affected by the proliferation of and interest in mobile devices . Every day the demand for mobile devices and applications grows; predictions indicate that within five years, access to the Internet via mobil ...
Article - Jen Hocko - October 10, 2011 - 2 comments - 0 attachments
- Designing the Right Team for UX
Title 2: An Art and a Science As brands and partner agencies become more invested in the discipline of user experience, building the right UX team will also require ...
Article - Doug Hopkins - October 07, 2011 - 4 comments - 0 attachments
- Forrester's Infrastructure & Operations Forum 2011
Is your infrastructure and operations (I&O) organization ready to support customer growth? It had better be: In 2011, the top business priority for executive leadership is revenue growth through customer acquisition and retention. While profitab ...
Event - Alex Laven - September 15, 2011 - 0 comments - 0 attachments
- Forrester's Business Process Forum 2011
Today’s business executives have sky-high expectations of Business Process (BP) Professionals. Not only must BP pros deliver process improvement breakthroughs across the organization, but they’re also instrumental in driving transformation ini ...
Event - Alex Laven - September 15, 2011 - 0 comments - 0 attachments
- Forrester's Application Development & Delivery Forum 2011
Is your business growing again? Is this putting your application delivery teams in the hot seat? Are you on the hook to deliver more customer engagement, business value, innovation, and growth — more quickly? Join the club! To respond, you must take ...
Event - Alex Laven - September 15, 2011 - 0 comments - 0 attachments
- Why an Apple Fanboy Would Want to Work for Microsoft
Title 2: Improving the perceived importance of usability within organizations For most, working for Microsoft is like working for IBM, Motorola, or even Boeing. Mic ...
Article - Zachary Lym - August 31, 2011 - 7 comments - 0 attachments