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Design Standards Let the Interface Disappear Behind the Experience
The best UIs get out of the way and let the experience shine—clear design standards make such interface designs possible.
Article - Mike Maass - July 9, 2013 - 5 Comments
The Incredible Shrinking Big Idea: How does CX impact your agency in the age of omni-channel marketing?
The "big ideas" of the Mad Men era need to be integrated into the overall customer experience by modern agencies.
Article - Tom Schneider - July 8, 2013 - 3 Comments
So Agile Together: How designers and programmers can join forces to create great experiences
By finding common ground and learning from one another, UX designers and programmers can forge better environments for agile software development.
Article - Andrew Wagner - July 2, 2013 - 5 Comments
The Strategic and Tactical Aspects of UX Leadership
Looking at UX management from a military perspective reveals a need for both tactical and strategic leadership roles.
Article - John McGloon - June 26, 2013 - 7 Comments
Hosting a Page Description Workshop
If you want to create a Page Description Diagram that reflects the needs of your stakeholders, consider inviting them to a Page Description Workshop.
Article - Colin Butler, Andrew Wirtanen - June 12, 2013 - 0 Comments
How Chief Customer Officers Orchestrate Experiences
When used correctly, a Chief Customer Officer can drive customer experience efforts that change the way a company operates for the better.
Article - Paul Hagen - June 4, 2013 - 2 Comments
The Experience Tells The Story
An original don of advertising, David Ogilvy's 11 principles for creating great campaigns still ring true today.
Article - Ted Booth - May 28, 2013 - 0 Comments
Who Are We and What Are We Doing?
An in-depth look at the field of user experience shows that despite some truly explosive growth, we've still got some maturing to do.
Article - Jonathan Anderson | UX Magazine, Didus - May 23, 2013 - 7 Comments
A shared company espresso machine is just one way to create a collaborative atmosphere that gets vital information flowing across teams.
Article - Gregg Bernstein - May 22, 2013 - 1 Comments
Hiring the Right Designer
An intimate look at the hiring process of a successful, user-centered New York design firm.
Article - Alexa Curtis, John Payne - May 21, 2013 - 0 Comments