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Defining and Informing the Complex Field of User Experience (UX)
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ISSN: 2168 5681
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Re-Introducing Page Description Diagrams
A useful blast from the past, PDDs let you work with clients to organize site priorities without muddling design.
Article - Colin Butler, Andrew Wirtanen - January 9, 2013 - 10 Comments
Getting Fruitful Collaboration Instead of Stale Groupthink
Cross-disciplinary groups can be a fountain of good ideas under the guiding wing of a good facilitator.
Article - Gail Swanson - January 8, 2013 - 1 Comments
Stop Explaining UX and Start Doing UX
Designers can earn the respect they crave by manifesting UX at every opportunity.
Article - Kim Bieler - January 4, 2013 - 8 Comments
The Power of Value Stream Maps
Mapping the path of a customer's experience shows where improvements can be made.
Article - James Torio, Rishabh Dayal - December 17, 2012 - 0 Comments
From User Experience To Customer Experience
In the age of the customer, finding common ground between CX and UX benefits everyone.
Article - Kerry Bodine - December 5, 2012 - 3 Comments
Practicing What We Preach
The sky is the limit when you infuse every aspect of your organization with empathy.
Article - Astrid Chow - December 4, 2012 - 3 Comments
Listen to Your Stakeholders
Keeping quiet and paying close attention are stealth methods for initiating successful research with stakeholders
Article - Tomer Sharon - November 30, 2012 - 2 Comments
Taking the “Con” out of Conflict
Strategies for dealing with conflict creatively and constructively, so you can design in peace.
Article - Megan Grocki - November 29, 2012 - 4 Comments
Designing with Stakeholders? Accelerating the design process through co-creation
Sometimes the best way to work with stakeholders is through a collaborative and creative approach that fosters co-creation.
Article - Angela Craven - November 27, 2012 - 3 Comments
Experience Design in the Agency Setting
Experience designers can help traditional agencies build a consistent brand experience across digital and tangible channels.
Article - Tom Schneider - November 16, 2012 - 5 Comments