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User interface techniques continued to evolve in 2012, often blurring the lines between design, usability, and technology in positive ways to create an overall experience that has been both useful and pleasurable. Infinite scrolling, for example ...

Article - Catalyst Group - December 28, 2012 - 14 comments - 0 attachments

Title 2:  The Interviewer As I mentioned in my previous article on improving the hiring process for UX (two words: scented resumes), the rapid expansion of our field ...

Article - Nick Cawthon - December 11, 2012 - 0 comments - 0 attachments

Title 2:  The Applicant I had a recent engagement in the heartland of the United States which involved a room full clients who labeled themselves user experience profess ...

Article - Nick Cawthon - November 07, 2012 - 2 comments - 0 attachments

In our previous article we talked about how to define the user experience role you need to fill in your organization and how to create a job description that will appeal to potential candidates. As we noted, hiring user experience professionals can ...

Article - Olga Khroustaleva, Tom Broxton - October 22, 2012 - 7 comments - 0 attachments

Questions nearly always abound about what Human Factors Engineering (HFE) or User Experience (UX) departments do within an organization. The combination of art and science within these teams baffles the traditional engineers working in disciplines t ...

Article - Steve Tengler - October 12, 2012 - 4 comments - 0 attachments

People often say: “Be innovative!” You may have heard this from your boss or colleagues. Everyone wants to be ahead of the curve and lead their industry—to set an example for others to follow. In the digital sphere, customer- and service-oriented pr ...

Article - Megan Geyer - September 24, 2012 - 6 comments - 0 attachments

As previously said best by Steve Jobs, “The broader one’s understanding of the human experience, the better designs we will have.” And the better the design, the more your company will thrive. But how can we clarify some basics of User Experience fo ...

Article - Steve Tengler - September 21, 2012 - 4 comments - 0 attachments

In the next seven minutes or so, this article hopes to convince you that our current notion of UX design mistakenly focuses on experience, and that we should go one step further and focus on the memory of an experience instead. Studies of behavi ...

Article - Koen AT Claes - September 14, 2012 - 15 comments - 0 attachments

Search is a conversation: a dialogue between user and system that can be every bit as rich as human conversation. And like human dialogue, search works best when the exchange is based on a shared understanding that helps people express themselves mo ...

Article - Tony Russell-Rose - September 13, 2012 - 0 comments - 0 attachments

Imagine a simpler time, like the 1950’s. A small business owner named John wants to expand his store. He visits his local bank to meet with the bank manager, Mr. Wilson, to discuss a loan. They already know one another as Mr. Wilson oversees John’s fami ...

Article - Sarah Richards, Emma Reeves - August 21, 2012 - 1 comment - 0 attachments