UX Magazine

Defining and Informing the Complex Field of User Experience (UX)

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The Lack of Closure Experience in Digital Products and Services

We can elevate the long-term value of the experiences we create by offering users an experience of closure when the time comes.
Article - Joe Macleod - December 9, 2013 - 2 Comments

Four Steps to Customer Experience Maturity

Companies that are eager to create superior customer experiences must repair, elevate, optimize, and differentiate their CX programs and initiatives.
Article - Megan Burns - November 11, 2013 - 1 Comments

Two Ways Artificial Intelligence Contributes to Great User Experience

A look at the two primary uses of AI—"instrumental" and "affective"—that significantly boost the UX of a product.
Article - Aria Haghighi - August 22, 2013 - 3 Comments

An Introduction to Designing for Imperfection

While the complexity of modern systems can make designing for perfection a futile process, embracing the inherent messiness of digital design can forge better solutions.
Article - Steven Hoober - July 29, 2013 - 10 Comments

7 Actions that Earn User Trust

When it comes to privacy issues, you need to build trust with users—here are seven actions that engender transparency and control.
Article - Ilana Westerman - July 16, 2013 - 4 Comments

How to Design for the Gut

Designing for visceral reactions in your users can create experiences that deliver emotional satisfaction and drive habitual use.
Article - Morgan Brown, Chuck Longanecker - May 29, 2013 - 0 Comments

Are You Putting the Home Button to Good Use?

As homepages continue to lose prominence as landing pages, designers should reconsider how and where they use a "home" button.
Article - Paul Brooks - May 1, 2013 - 15 Comments

Designing Search: Displaying Results

Displaying search results in a way that rewards users requires a consistent approach, balancing detail and diversity.
Article - Tony Russell-Rose - April 24, 2013 - 3 Comments

Gettin' HIGgy With It

How to build innovative and satisfying mobile experiences by cherry-picking Apple's interface guidelines.
Article - Ryan Bell - April 23, 2013 - 0 Comments

Designing Better Experiences Through Data

As the complexity and quantity of user data multiply, it's up to designers to create experiences that make the most of it.
Article - Jason Napolitano - April 9, 2013 - 0 Comments

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