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Defining and Informing the Complex Field of User Experience (UX)
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Tectonics of UX: Drifts, shifts, and changes in the user experience landscape
As UX moves closer to human-centered design, taking a values-led approach allows for deeper consideration of the many contexts within which users exist.
Article - Mark Baskinger - June 19, 2013 - 2 Comments
Book Excerpt: Design For Care
An excerpt from the "Design Research for Healthcare Services" chapter of the new book Design for Care explains participatory scenario design in the context of health.
Article - Peter H. Jones - June 13, 2013 - 0 Comments
Embracing the UX Spectrum
Empathy, creativity and systems thinking play crucial parts in the design of successful experiences and can also foster consensus within the UX community
Article - Jordan Clayton-Hall - June 11, 2013 - 2 Comments
Hiring the Right Designer
An intimate look at the hiring process of a successful, user-centered New York design firm.
Article - Alexa Curtis, John Payne - May 21, 2013 - 0 Comments
Romancing the Boomer
Designing for the Baby Boom generation requires an understanding of their unique fears, capabilities, and desires.
Article - Suzie Mitchell - April 18, 2013 - 7 Comments
To Dwell Is To Garden
Creating rewarding employee experiences requires in-depth research that digs up the roots of discontent.
Article - Liana Dragoman - April 12, 2013 - 4 Comments
Vulnerable Branding: Keeping your company's voice honest
Effective digital content is an honest and adaptive reflection of an organization's human core.
Article - Kate Kiefer Lee - April 8, 2013 - 1 Comments
When and Where to “Woohoo”
Crafting compelling and valuable copy requires infusing the brand's voice with a human tone that users respond to.
Article - John Caldwell - February 26, 2013 - 2 Comments
The Customer-Generated Service Revolution
Service companies that are maintained by their users are growing in numbers and providing a new level of customer experience.
Article - Joe Macleod - February 15, 2013 - 0 Comments
Designing to Reward our Tribal Sides
As primal creatures, human beings long for acceptance and status, which can be given to us through good user experience design.
Article - Nir Eyal - February 11, 2013 - 1 Comments