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- The Four Waves of User-Centered Design
In the fall of 1988, a small group of professionals from the technology industry gathered at Bentley College (now University) in Waltham, Mass., to discuss the topic of user advocacy and assistance. These gatherings were informal, simply a group of ...
Article - Dr. William Gribbons - January 29, 2013 - 5 comments - 0 attachments
- The Cloud is Hazy for Automotive UX
The Onion ’s sarcasm continually strikes the current-events funny bone, and their recent parody of cloud marketing is no exception. But once we stop savoring the hilarious one-liners (“We have all the G’s!”), reality sets in: many companies do no ...
Article - Steve Tengler - January 24, 2013 - 2 comments - 0 attachments
- Fostering a Culture of Innovation
Trying to create innovative and impactful new products or services in the realm of user-centered design is a great challenge. It requires answers to a number of tricky questions: Who are the audiences that need a new product? What gap will it fill for t ...
Article - Megan Geyer - January 23, 2013 - 0 comments - 0 attachments
- The Healthcare Experience Design Conference
March 25, 2013 HxD is excited to celebrate their third year bringing together designers, technologists, product managers, researchers, entrepreneurs, visionaries, and dreamers representing a broad spectrum of companies and organizations in the hea ...
Event - Courtney Parkinson - January 29, 2013 - 0 comments - 0 attachments
- 4 Reasons Your UX Investment Isn’t Paying Off
“Every dollar spent on UX brings in between $2 and $100 dollars in return.” We all know the business case for doing user experience work: investing upfront in making products easy to use really pays off. It reduces project risk, cost, and ti ...
Article - Hilary Little - January 22, 2013 - 12 comments - 0 attachments
- Problems and Solutions for Financial Smartphone Apps
Smartphones are the most common starting place for many online activities, including managing finances. Financial applications are among the top five categories of smartphone apps downloaded and used today, surpassed only by gaming , social media ...
Article - Eric Camulli - January 21, 2013 - 1 comment - 0 attachments
- When UX Research Begins, Become the Voice of Reason
UX research begins when either a stakeholder asks for it or a researcher suggests it. When a stakeholder asks you to conduct a study, it is a good sign—the stakeholder realizes that answers to his or her questions lie with ...
Article - Tomer Sharon - January 17, 2013 - 0 comments - 0 attachments
- Process Makes Perfect: Speech Recognition User Interface Design
Applications that recognize speech are more dependent upon good user interface design because there is much more room for ambiguity in spoken language than in other input types. This makes the clarity of context and capturing intent very importa ...
Article - Stephen Keller - January 14, 2013 - 0 comments - 0 attachments
- Getting Fruitful Collaboration Instead of Stale Groupthink
The value of bringing people with different perspectives together to work a problem is readily accepted by most. The business of making websites, software and other technical systems is too complex for an individual to execute in isolation. No surprise, ...
Article - Gail Swanson - January 08, 2013 - 1 comment - 0 attachments
- Tinkering in the Model Shop
Title 2: Designing to Make the Abstract Tangible As a child, I loved building and playing with scale models of all kinds: planes, trains, and automobiles. These replica ...
Article - Hunter Whitney - December 19, 2012 - 3 comments - 0 attachments