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Book Excerpt: The Digital Crown
An excerpt from The Digital Crown explains the goal of effective content: users immediately recognize it, know it is for them, know what to do, and do it.
Article - Ahava Leibtag - November 27, 2013 - 0 Comments
The Ecosystem Behind the Product or Service
Creating a healthy ecosystem for your product or service to exist in allows it to thrive and rewards customers at every touchpoint.
Article - Andrii Glushko - November 25, 2013 - 0 Comments
Event - Ashli - April 28, 2014 - 0 Comments
GSummit SF 2014
Event - Kevin Shane - June 11, 2014 - 0 Comments
Coin Builds a Bridge, Can it Cross the Divide?
Coin, a smart credit card that promises to eliminate wallet-bulge, is an idea so smart it might help itself become obsolete.
Article - Josh Tyson | UX Magazine - November 16, 2013 - 2 Comments
Experience Design is a Perspective, not a Discipline
The co-author of the new book, Experience Design: A Framework for Integrating Brand, Experience, and Value, discusses how to gain the experience design perspective.
Article - Patrick Newbery - November 14, 2013 - 0 Comments
Five Principles for Accommodating User Needs In Developer-Led Projects
Keeping the user at the center of developer-led projects requires empowering your team to think like the user.
Article - Tracy Brown - November 12, 2013 - 0 Comments
Four Steps to Customer Experience Maturity
Companies that are eager to create superior customer experiences must repair, elevate, optimize, and differentiate their CX programs and initiatives.
Article - Megan Burns - November 12, 2013 - 1 Comments
Design for Experience: Experience for Children
A closer look at the Design for Experience awards category: Experience for Children
Article - UX Magazine Staff, Design for Experience - November 8, 2013 - 0 Comments
Accounting for Emotion in Heathcare Experience Design
Designing apps for users in a healthcare setting, requires an understanding of the emotional states of patients and doctors.
Article - Lorraine Chapman - November 7, 2013 - 3 Comments