UX Magazine

Defining and Informing the Complex Field of User Experience (UX)

Customer Experience

Why Certify? Accreditation can add value to UX design

How BSI ISO9001 certification refined design processes for a digital agency that already has multiple accreditations.
Article - Danny Bluestone - March 25, 2013 - 1 Comments

A Matter of Character: Knowing your users and their stories

To design a product that fits into the story of users' lives, try looking at them as characters through the lens of a screenwriter.
Article - Sarah Doody - March 21, 2013 - 2 Comments

The Proliferation and Potential of Gamification in Retail Banking

By making transactions more fun, banks can drive customer behavior, improve brand loyalty, and increase engagement.
Article - Sachendra Yadav - March 18, 2013 - 8 Comments

Intersection - How Enterprise Design Bridges the Gap Between Business, Technology and People

In Intersection, Milan Guenther introduces a Strategic Design approach that aligns the overarching design efforts in complex environments on common course, in order to shape tomorrow’s enterprises

Resource - Milan Guenther - November 19, 2012 - 0 Comments

Contextualization is the Key to Delivering Powerful, Personalized Digital Experiences

What "location, location, location" is to real estate, "context, context, context" is to user-centered design.
Article - Ron Rogowski, Stephen Powers - March 11, 2013 - 0 Comments

UX Behind the Firewall

Implementing the UX process internally can improve the user interface of a company's applications, improving productivity and morale.
Article - Clive Howard - March 8, 2013 - 4 Comments

Creating Savvy and Sophisticated User Experiences through Personalization

User-centered designers and researchers now have the tools and techniques to deliver more personalized (and valuable) experiences than ever before.
Article - Matthew Fiore - March 7, 2013 - 5 Comments

The Five Worst UX Mistakes Websites Make

There are many pitfalls that can sink a user's experience with a website, here are five of the worst.
Article - Susan Weinschenk, Ph.D. - March 6, 2013 - 12 Comments

The Complexity of Simplicity

Keeping user-centered designs simple can be extraordinarily complicated, so staying focused is key.
Article - Jay Selway - March 5, 2013 - 7 Comments

Big Design Conference 2013

Event - Brian Keith Sullivan - October 18, 2013 - 0 Comments

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