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Contextual User Studies
Five Lessons Learned Doing User Research in Asia
Conducting user research in a region as sprawling, diverse, and rapidly changing as Asia poses a real challenge for Western companies—here are five ways to make it easier.
Article - Carissa Carter - September 18, 2012 - 5 Comments
Beyond Task Completion: Flow in Design
In flow, the experience is rich and deep, and helps users be productive and highly creative.
Article - Dana Chisnell - October 7, 2011 - 4 Comments
Busting the Myth of the Giant Green Button
The true story of ethnography at PARC, and how it reveals the power of ethnography.
Article - PARC - January 27, 2011 - 1 Comments
Ethnography in Industry: Methods overview
Ethnographic data collection methods used to understand populations or situations of interest.
Article - James Glasnapp, PARC - November 10, 2010 - 1 Comments
Doing More with Remote Research
Remote research can help develop a broader view of users in their natural environments.
Article - Juliette Melton, Brynn Evans - August 17, 2010 - 6 Comments
Ethnography in Industry: Objectives?
An examination of the business value of ethnography in user-center technology.
Article - Victoria Bellotti, PARC - June 1, 2010 - 3 Comments