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Defining and Informing the Complex Field of User Experience (UX)
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UX is for Cheesemakers, Too
A branding assignment with a small Scottish cheesemaker provides fertile examples of good user experience doing its thing.
Article - Tracy Brown - November 20, 2012 - 8 Comments
Experience Design in the Agency Setting
Experience designers can help traditional agencies build a consistent brand experience across digital and tangible channels.
Article - Tom Schneider - November 16, 2012 - 5 Comments
Five Tips for Preparing your WCM Team
Implementing a web content management system is tricky business—here are some tips for fashioning your development team to the task.
Article - Kevin Stakem - November 13, 2012 - 0 Comments
Designing to Build Trust
Especially in the realms of government and health insurance, in order to succeed, websites must use design to cultivate trust with their users.
Article - Ilana Westerman - October 31, 2012 - 3 Comments
Combining Responsive and Adaptive Strategies to Solve Mobile Design Challenges
Combining the strengths of adaptive and responsive web design techniques can eliminate the weaknesses each has standing alone.
Article - Danny Bluestone - October 2, 2012 - 19 Comments
Tone and Voice: Showing Your Users That You Care
Creating meaningful interactions with users requires a strategic voice with a human tone.
Article - Kate Kiefer Lee - September 17, 2012 - 3 Comments
Scenario Design Unifies The Splinternet Experience
Managing user experience across several digital touchpoints requires an understanding of consumers' behaviors and goals.
Article - Ron Rogowski - September 7, 2012 - 0 Comments
What Are You All About?
A website's About page is a huge draw and therefore a huge opportunity—use it wisely and your users will thank (and know) you
Article - Stephanie Hay - August 23, 2012 - 4 Comments
A New Formula for Quantitative UX Decision Making
Say hello to the Adjusted-Wald Binomial Confidence Interval, a powerful method for making better user experience decisions
Article - Jeff Sauro, Jim Lewis - August 7, 2012 - 3 Comments
A Primer on Responsive Design
Understanding how responsive design works and when to use it is the first step in getting the right content to users and reducing long-term site maintenance costs.
Article - Kevin Stakem, Lindy Roux, Matt Holland - June 12, 2012 - 4 Comments