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- Customer Experience Management
This Workshop will expose attendees to the fundamentals of measuring customer experience and provide a framework for identifying, organizing, presenting, and taking action on customer experience metrics across the enterprise. You will participa ...
Event - Tiffany Hampton - February 21, 2012 - 0 comments - 0 attachments
- Defining, Developing, and Executing Your Digital Customer Experience Strategy
Companies say that digital touchpoints are critical to their customer experience efforts, but they don't have an approach for multitouchpoint experience, don't know customers' expectations, and don't know how to represent their brands. The prob ...
Event - Tiffany Hampton - February 21, 2012 - 0 comments - 0 attachments
- Forrester's Customer Experience Forum 2012
TBD Forrester's Customer Experience Forum 2012 November 14-15, 2012 Long Teaser: TBD Forrester's Customer Experience Forum 2012 November 14-15, 2012 ...
Event - Tiffany Hampton - February 21, 2012 - 0 comments - 0 attachments
- Forrester's Customer Experience Forum 2012 Outside In: The Power Of Putting Customers At The Center Of Your Business
Based on the case studies and analysis in Forrester’s upcoming book about customer experience, this Event will detail specific ways to transform your company so you can reap the full business benefits of the customer experience revolution. For dec ...
Event - Tiffany Hampton - February 21, 2012 - 0 comments - 0 attachments
- Conversion Conference West 2012 San Francisco
Conversion Conference is a two-day professional event focused exclusively on conversion rate optimization. Scheduled for March 5-6 at the Marriott Marquis in San Francisco, Conversion Conference offers marketers the opportunity to learn the latest strat ...
Event - Tiffany Hampton - February 21, 2012 - 0 comments - 0 attachments
- Develop a Successful Conversion Optimization Strategy in 5 Steps - Free Whitepaper
Implementing a Conversion Optimization approach to a lead-generation or ecommerce website can improve the business value of the website. This White Paper provides the framework for developing the business case as well as an approach to opt ...
Resource - Chris Goward - February 21, 2012 - 0 comments - 0 attachments
- Healthcare Experience Design Conference
Improving Health through Human-Centered Design and Technology Speakers Include: Todd Park, Jonathan Bush, Robyn O’Brien, Gary Hirshberg, BJ Fogg, and Stephen Anderson. Please check out the full speaker roster and agenda: www.hxdconf.com ...
Event - Amy Cueva - January 19, 2012 - 0 comments - 0 attachments
- Business Intelligence Summit
Analytic Excellence: Transforming Data Driven Decisions At this year's Gartner Business Intelligence Summit, we'll explore the trends, technologies and strategies that shape today's most successful BI initiatives, and provide in-depth coverage ...
Event - Tiffany Hampton - December 31, 1969 - 0 comments - 0 attachments
- CIO Leadership Forum
Amplify the Enterprise: Creating New Connections With IT Gartner CIO Leadership Forum is an executive-only program, designed to explore critical business, technology and leadership strategies. This exclusive event was created with direct input ...
Event - Tiffany Hampton - December 31, 1969 - 0 comments - 0 attachments
- Bank Systems & Technology Executive Summit
After several years of reactionary cost containment, the banking industry is looking forward to better times – and the recent round of financial reports showing improved profits and revenues show that many financial institutions have shifted successf ...
Event - Tiffany Hampton - December 31, 1969 - 0 comments - 0 attachments