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Throwing Light on Dark UX with Design Awareness
Users and designers can work to develop their Design Awareness in order to avoid the manipulative patterns associated with Dark UX.
Article - Marc Miquel - July 7, 2014 - 2 Comments
A divisive tool among practitioners, personas can bring the perspective of your end users into the design process and help build consensus among stakeholders.
Article - Shlomo Goltz - July 2, 2014 - 6 Comments
Using Post-Service Personas to Design Closure Experiences
Post-Service Personas help you understand the emotions of users after they end their relationship with a service or product, leading to better closure experiences.
Article - Joe Macleod - June 27, 2014 - 1 Comments
Transform Customer Experience By Rethinking Your Ecosystem
To offer a truly competitive customer experience companies need to rethink the relationships between customers, employees, partners, and their operating environment.
Article - Rick Parrish - June 25, 2014 - 0 Comments
The Eight Most Common Mistakes Made on UX Design Projects
Arrogance and seven other common mistakes can easily derail a design project. Avoid them all.
Article - Joseph Dickerson - June 25, 2014 - 6 Comments
Diving into Customer Experience at Forrester's Forum
We're on the ground at Forrester's Forum for CX pros in NYC, June 24-25.
Article - UX Magazine Staff - June 23, 2014 - 0 Comments
Crossing the Great UX–Agile Divide
Understanding the labor issues at the core of the agile manifesto can help experience designers find news ways of working to enlighten developers.
Article - Mike Bulajewski - June 23, 2014 - 14 Comments
Just a Prototype Away from Fame and Fortune
An idea for an app that delivers fresh lobster and crab to the Bay Area is realized at ProtoHack, a code-free prototyping hackathon.
Article - Russell Bongard - June 17, 2014 - 1 Comments
The Future Of Web TV
Products like Google Chromecast are creating new pathways for user-friendly connections between televisions and Internet content.
Article - Jeroen Wijering - June 16, 2014 - 2 Comments
Learning from Each Other
An excerpt from the new book Interface Design for Learning offers strategies for supporting community-building, collaborative learning, and successful social interaction.
Article - Dorian Peters - June 10, 2014 - 1 Comments