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Defining and Informing the Complex Field of User Experience (UX)
The Business of UX
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ISSN: 2168 5681
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Business Value and ROI
Ethnography in Industry: Objectives?
An examination of the business value of ethnography in user-center technology.
Article - Victoria Bellotti, PARC - June 1, 2010 - 3 Comments
The FedEx UX Journey, Part 1
How FedEx is improving the user experience of its systems, building an effective UX practice area, and moving the entire company toward strong UX competency.
Article - Thomas Wicinski, Brice Stokes, Mike Downey - April 20, 2010 - 11 Comments
Influencing Business Strategy Through Design
The problem-solving approach designers use can be very helpful in strategic discussions.
Article - Luke Wroblewski, UX Magazine Staff - December 8, 2009 - 8 Comments
Less is Better
A fascinating conversation with 37Signals' David Heinemeier Hansson.
Article - Brad Umbaugh, David Heinemeier Hansson - November 30, 2009 - 18 Comments
Facebook App Directory Redesign
Article - Alex Schleifer - May 14, 2009 - 1 Comments
As Seen on YouTube
Article - Alex Schleifer - October 7, 2008 - 0 Comments
Investing in UX
Jon Lax shares the results of the UX Fund. Does great UX equal stock price growth?
Article - Jon Lax - November 8, 2007 - 10 Comments
Ad Agencies and Accountability
Article - Howard Mann - April 20, 2007 - 4 Comments
Seth Godin: Important Rule
Article - Howard Mann - April 6, 2007 - 3 Comments
Design and the Bottom Line
Article - Howard Mann - March 17, 2007 - 1 Comments