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Defining and Informing the Complex Field of User Experience (UX)
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Dark UX: The Elements of The Video Gambling Experience
Slots and other electronic gambling machines often employ dark design patterns that encourage users to spend and play more without stopping or burning out.
Article - Marc Miquel - June 25, 2013 - 9 Comments
A Deep Dive Into Customer Experience
Many of the tools in your UX kit can be put to work in customer experience, which looks at how customers perceive every interaction with a company.
Article - Kerry Bodine - June 24, 2013 - 8 Comments
The Evolution of the Online Dating Experience
Getting into the nitty-gritty of online dating reveals a complex user experience evolving toward the ubiquity of social networking.
Article - Jayse Lee - June 5, 2013 - 4 Comments
How Chief Customer Officers Orchestrate Experiences
When used correctly, a Chief Customer Officer can drive customer experience efforts that change the way a company operates for the better.
Article - Paul Hagen - June 4, 2013 - 2 Comments
A shared company espresso machine is just one way to create a collaborative atmosphere that gets vital information flowing across teams.
Article - Gregg Bernstein - May 22, 2013 - 1 Comments
Libraries: A Canvas for Creating Meaningful User Experience
Now, more than ever before, public libraries are in a unique position to offer vanguard, tailored experiences to their users.
Article - Amanda L. Goodman - May 6, 2013 - 6 Comments
Why You Should Hire a VP of User Experience Design
A vice president overseeing all aspects of user experience can help organize the UX team and advocate its value to the rest of the company.
Article - Wayne Neale - May 2, 2013 - 12 Comments
Building a Better User Experience by Designing in the Browser
Designing in the browser makes it easier to set realistic expectations with clients and creates working comps that are ready to test with users.
Article - Jared Rogers - April 29, 2013 - 13 Comments
Five User Experience Lessons from Jim Carrey
Having trouble explaining the value of user experience to stakeholders? Let Jim Carrey help.
Article - Steve Tengler - April 22, 2013 - 0 Comments
Playful exercises with metaphor can draw new insights out of piles of research data.
Article - Cyd Harrell, Jodi Leo - April 19, 2013 - 5 Comments