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- Crafting the UX of REI's Retail Experience
UX Magazine sat down with Samantha Starmer, Manager, eCommerce Experience at REI at the Forrester Customer Experience Forum . This discussion was part of our ongoing effort to profile business UX leaders so other businesspeople can learn from the ...
Article - Samantha Starmer - November 30, 2010 - 2 comments - 0 attachments
- User and Customer Experience in a Member Services Organization
Title 2: An interview with Sylvia Veitia of AAA UX Magazine sat down with Sylvia Veitia, Vice President of Member Experience at AAA at the Forrester Customer Expe ...
Article - Sylvia Veitia - November 09, 2010 - 1 comment - 0 attachments
- Profiling TIAA-CREF's UX Practice
Title 2: The Business of Better Experience in Financial Services UX Magazine sat down with Cynthia Kellam, Vice President, Digital Experience Design & New Media for ...
Article - Cynthia Gage Kellam - October 19, 2010 - 0 comments - 0 attachments
- The FedEx UX Journey, Part 1
Title 2: The genesis and early progress of FedEx's UX practice Underlying FedEx's global shipping and logistics business is a complex technological infrastructur ...
Article - Thomas Wicinski, Brice Stokes, Mike Downey - April 20, 2010 - 11 comments - 0 attachments
- Profiling business UX leaders: A new series on UX Magazine
For companies to succeed at creating great user experiences in their products, the entire company must be focused on UX to some degree. It’s not sufficient to just hire a CXO or create an isolated UX team, nor can marketing or IT departments take up the ...
Article - Jonathan Anderson | UX Magazine - April 16, 2010 - 2 comments - 0 attachments
- Eleven lessons: managing design in eleven global brands
Eleven lessons: managing design in eleven global brands Interesting reading on “a qualitative study of the modern design process” from the Design Council Article No: 235 ...
Article - Howard Mann - November 12, 2007 - 0 comments - 0 attachments
- Investing in UX
On November 1, 2006 we invested $50,000 of our company’s money into a fund consisting of 10 companies we felt did a great a job at user experience. We wanted to test a hypothesis that companies who focus on UX will see it reflected in their stock price. ...
Article - Jon Lax - November 08, 2007 - 10 comments - 0 attachments
- FT Bowen Craggs Index
The FT Bowen Craggs Index measures corporate website effectiveness and is a fascinating read. Interestingly, the top 10 consists of 8 European and only 2 US companies. I can’t say that I’m particularly surprised — large European corpor ...
Article - Alex Schleifer - August 09, 2007 - 0 comments - 0 attachments
- Cirque Du Soleil
Cirque Du Soleil creates user experiences, over and over again, that are almost without equal. This great Fast Company magazine article explores the culture and ideals that fuel this extraordinary company. Article No: ...
Article - Howard Mann - April 13, 2007 - 1 comment - 0 attachments
- Eric Schmidt Interview podcast
Thought provoking interview with Google CEO Eric Schmidt covering topics from entrepreneurship, innovation, anti-trust and more. Worth a listen. Article No: 139 ...
Article - Howard Mann - March 21, 2007 - 0 comments - 0 attachments