SVP, User Research and Insights — Citi — Long Island City - New York - United States
The SVP of User Research & Insights will become the voice of the customer in the Customer Experience roadmap synthesizing and syndicating our primary, secondary, customer satisfaction and usability insights into a strong customer-driven experience vision. The overall mission of the Digital Customer Experience team is to ensure that 1) research and a customer focus lead projects; 2) design and quality of experience are consistent across all digital channels including desktop, mobile & tablet.
Posted June 1, 2013
Director of Design - Growth — Spotify — Stockholm - Stockholm - Sweden
You will be responsible for proposing and creating innovative user experiences that help to fuel growth through our acquisition, activation, conversion and retention funnels across all platforms and partner integrations.
Posted May 22, 2013