Yes We Can: The Future of Government Online

The Internet revolution has presented public institutions with perhaps their greatest opportunity in history to transform government services and people's relationship to them. Yet for many citizens today, the federal government web remains a backwater of hard-to-find information, poor usability, and outdated design.

This white paper offers public sector leaders an accessible vision for the future of government online as they evaluate and embrace the Internet to improve services and operations, as well as some practical tips for achieving that vision within their organization.