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Defining and Informing the Complex Field of User Experience (UX)

The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How to Restore the Sanity

March 5, 2004
Alan Cooper
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Insightful and entertaining, The Inmates Are Running the Asylum finds author Alan Cooper using his experiences in corporate America to illustrate how talented people continuously design bad software-based products and why we need technology to work the way average people think.

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