Richard Gunther is a technologist who's been making the case for user-centric design for over two decades—even back as a programmer on text-based mainframe systems. Now a senior member of Universal Mind's Delivery practice, Richard runs a number of UX projects, bringing  his passion for great customer experiences to desktop, web, and mobile platforms.

When Richard's not escaping to Disney World or Iceland, he's often writing about home media and home automation for the Digital Media Zone, where he also co-hosts a podcast covering Microsoft home entertainment technology and news. Richard applauds the world around him at @WhatImpressesMe on Twitter, and he occasionally rants about random topics on his personal blog at richard.is.