Expertise: Agile and Iterative Process, Android, Apple iOS, Business UX Leaders, Consumer products, Contextual User Studies, Customer Experience, Design, Design Theory, Design Tools and Software, Development, Direct Observation Research, Heuristics, Human factors, Information Design and Architecture, Interaction Design, Interface and Navigation Design, Mobile Applications, Patterns and Components, Personas, Product design, Prototypes, Requirements and Specifications, Rich Internet applications, Simplicity, Sketching, Strategy, The Business of UX, Usability