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Building a Rapport with Kids for User Testing
By mitigating the feeling in users of being watched and judged, you can get better data from testing sessions—especially when working with kids.
Nick Shim -
Creating Outstanding Experiences for Digital Natives
A survey of Digital Natives reveals a group of impatient users with fragmented attention spans who demand fast and intuitive products and services.
Saskia Schippers, Meike Mak -
Looking at personas, goals, and scenarios relative to the characters, plot, and objective of a novel or movie can help designers avoid self-referential thinking.
Shlomo Goltz -
Is there Room for Sexy in Enterprise Design?
Sexy design has it's place in enterprise software, so long as you know what sexy is to your users.
Mick McGee -
Go Ahead, White-Label Your Services
While controversial among freelancers, white-labeling your services to a company can open you up to a whole new world of opportunity.
Cory Lebson -
Nine Lies We Tell Ourselves About Mobile
A closer look at the history of mobile design and technology reveals common misconceptions that are making it difficult to move forward with clarity.
The Influence of iOS 7 and Designing for Mobile in an Omnichannel World
With iOS 7, Apple seems poised to expand its reach into a wider portfolio of digital products, something designers should consider in the omnichannel world of mobile.
Nour Diab Yunes
What Does it Take to be a Mobile Designer Today?
Being a successful mobile designer requires an evolved understanding of how people use their devices, a robust toolkit, and the flexibility to adapt to new technology.
UX Magazine Featured
Five Customer Experience Lessons Coffee Taught Me
A lifetime pursuing CX excellence culminates in a great cup of coffee and five tips for nailing customer experience.
Making the Most of Ethnographic Research
When employed to its full potential, field research done in unique user environments can uncover opportunities to innovate customer experience.
Five Steps to Enterprise Gamification
With gamification continuing to grow in popularity as a way to engage users, the new book Gamification at Work lays out the five steps of "player centered design....
Five User Experience Lessons from Seth Rogen
Avoid creating scuzzy user experiences by studying the oeuvre of Seth Rogen.
Review: iOS 7 Gives Us Insight Into the Future of...
Leaving skeuomorphic design behind, iOS 7 offers a light and playful experience, perfectly in tune with the content it is designed to support.
An Introduction to Designing for Imperfection
While the complexity of modern systems can make designing for perfection a futile process, embracing the inherent messiness of digital design can forge better solutions.
How to Get the Most from Digital Customer Experience...
Companies of all sizes are paying closer attention to customer experience elements in their digital offerings—here are some ways to maximize the ROI.
UX STRAT 2013: A Conference For UX Leaders
Learn more about UX strategy at UX STRAT 2013, September 9 through 11 at the Georgia Tech Learning Center in Atlanta.
Manipulation and Design
Design should be supportive of users, but as design collides with sales and marketing, manipulative techniques are wielded with other goals in mind.
Book Excerpt: The User Experience Team of One
An excerpt from Leah Buley's new book, The User Experience Team of One, describes how to put together a modest but powerful strategy workshop.
Rethinking Enterprise UX in the Age of Consumerization...
Building a bridge between the disparate experiences of IT administrators and end users can improve UX in enterprise software.
Hey, Event Apps: Why So Serious?
An experimental project for DrupalCon Portland becomes an opportunity to create a whimsical and useful event app that users will still remember after the conference ends.
7 Actions that Earn User Trust
When it comes to privacy issues, you need to build trust with users—here are seven actions that engender transparency and control.
How (Not) To Manage A UX Project
He learned the hard way so you don't have to: how not to manage a user experience design project.
Designing Lunch Boxes: How to battle labels and...
The human brain is built to create associations and, depending on how they are approached, these associations can hinder or elevate a design.
Design Standards Let the Interface Disappear Behind the...
The best UIs get out of the way and let the experience shine—clear design standards make such interface designs possible.
The Incredible Shrinking Big Idea: How does CX impact...
The "big ideas" of the Mad Men era need to be integrated into the overall customer experience by modern agencies.
Empathetic design and total attention to detail make the experience of opening and installing a Nest thermostat richly empowering.
UX Magazine Staff
NYC Votes: A platform for transforming the voting...
A new app seeks to raise civic engagement by helping New Yorkers vote, contribute to campaigns, and research candidates from their mobile devices.
UX and The Museum: Converging perspectives on experience...
A discussion about the considerations that go into designing digital experiences and visitor experiences in a museum finds plenty of overlap and inspiration.
So Agile Together: How designers and programmers can join...
By finding common ground and learning from one another, UX designers and programmers can forge better environments for agile software development.
UX Is Not A Verb
Helping clients understand that UX is a holistic process, not a single action, can benefit everyone working on a project.
Tim R. Todish
The UX Magazine Jobs Board is at Your Service
The new and improved UX Magazine Jobs Board is a free resource for employers and job seekers.
UX Magazine Staff
The Strategic and Tactical Aspects of UX Leadership
Looking at UX management from a military perspective reveals a need for both tactical and strategic leadership roles.
Dark UX: The Elements of The Video Gambling Experience...
Slots and other electronic gambling machines often employ dark design patterns that encourage users to spend and play more without stopping or burning out.