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Revisiting Proto-Personas for Executive Alignment
Modifying Jeff Gothelf's proto-persona process reveals another method of working with clients to establish executive alignment on target users.
Brent Summers -
Four Things I Learned about UX at Universal Studios
Home to The Wizarding World of Harry Potter, Diagon Alley, Universal Studios is also a source of guidance and inspiration for experience designers.
Tony Albanese -
Jesse James Garrett and Ken Jennings Talk Maps and Design
A conversation between Jesse James Garrett and Ken Jennings about the overlap between mapheads and designers serves as a preview for UX Week 2014.
Adaptive Path -
Throwing Light on Dark UX with Design Awareness
Users and designers can work to develop their Design Awareness in order to avoid the manipulative patterns associated with Dark UX.
Marc Miquel -
Usability Tip: Interfaces Need Rhythm
Make sure your interface leads users along consistent and familiar beats.
Tammy Guy -
How Mature is Your Organization when it Comes to UX?
To optimally integrate experience design in an organization, it's helpful to first map out its maturity level.
Juan Manuel Carraro
Unicorn, Shmunicorn: Be a Pegasus
That rare creature on the UX landscape with the glittering horn—the one who can design and program—don't be one of those. Be a Pegasus instead, and fly above it all.
How Much UX have You Put into Your UX Portfolio?
Tips from a niche UX career development agency on creating a rewarding experience for hiring managers by putting some user-centered design magic into your portfolio.
UX Magazine Featured
Five Customer Experience Lessons Coffee Taught Me
A lifetime pursuing CX excellence culminates in a great cup of coffee and five tips for nailing customer experience.
The Future of Information Dashboards
Five things that will change the way we experience data using information dashboards.
Usability Tip: Intuitive Design Clears Confusion
Make your processes intuitive and avoid confusing users.
How to Help Your Users Take Action
Accounting for cue, reaction, evaluation, ability, and timing in your design process can help spur your users into action.
ONE Robot: Designed by the autistic community for...
Working directly with autistic users and their support communities provided the design cues necessary to create a robot that helps its users interact with the world.
Social Networks can be More than Just a “Like”
Creating an online community within your website can enrich customer service, deepen the relationship users have with your products, and grow brand loyalty.
The Game-Changing Nature of Beacons
Bluetooth enabled beacon technology is primed to go mainstream and completely change the way we think of designing experiences.
Four Mobile Design Tips for Brick-and-Mortar Retailers...
How to successfully integrate mobile apps and emerging technologies into the offsite shopping experience.
Everything I Really Need to Know about User Experience I...
Childhood lessons in good behavior and solid decision-making can be invaluable assets to UX practitioners.
QuickPanel: Air Travel
Mike Fisher, Andy Polaine, and Indi Young on broken airport experiences.
Mary Jean Babic
The Hubris and Humility of Opting In
As we opt-in to giving more and more of our selves over to technology, we risk trading dignity for convenience.
Usability Tip: No Dead-Ends, Please
Don't confuse and annoy your users by leading them to dead ends.
Eight Guidelines for Successful Acceptance Testing
Successful acceptance testing requires up-front work and attention to the right details—here are eight guidelines for making sure you get it done right.
Process Bricolage: Theft, Mashups, and Digital Products...
As bricoleurs, experience designers and developers can mashup the strengths of multiple approaches.
Erik von Stackelberg
UX the Bruce Lee Way
Many of the guiding principles that made Bruce Lee a master martial artist can help you become a master designer.
The Positive Impact of Good UX on Non-Profits
A study of the UNICEF and Red Cross websites finds that a well-designed experience encourages users to behave more charitably.
Some Thoughts on Being Flat
In the age of mobile, have we outgrown the metaphors skeuomorphic design uses to bridge digital and physical experiences?
QuickPanel: Digital Cocooning
Randy Farmer, Brenda Laurel, and Christina Wodtke discuss the isolating elements of pervasive mobile technnology
Mary Jean Babic
Combining Contextual Inquiry with Eye Tracking
Performing contextual inquiries with eye tracking can identify paint-points in user workflows and make a compelling case for change.
Usability Tip: Help Your Users Act
Calls to action need be clear and compelling to users.
Three Steps for Improving Mobile UX
Successful websites in the age of mobile need to be fast loading, easy to navigate, and functional on multiple devices.
Announcing the Drawing Ideas Contest Winners
Two sketches and a video for the winners of our Drawing Ideas book contest.
UX Magazine Staff
Native or Web-Based? Selecting the Right Approach for...
The decision of whether to make your mobile application native or web-based must be weighed against some important considerations.
Using Color to Appeal to Users
Color choices not only shape your product's identity and ethos, they can also engage or disengage users on a subconscious level.
When Design Best Practices Become Performance Worst...
Rethinking three common design elements that can created bloated page load times.