March 13, 2018 | QS Connect MBA
March 15, 2018 | QS Connect MBA
March 22, 2018 | QS - Western Europe
Chief Customer Officer USA 2018: C-level Accountability for Customer Centricity
The premier event for Chief Customer Officer's and CX Leaders
“The Chief Customer Officer Forum was an invaluable and collaborative conference where extremely knowledgeable CX professionals and current CCO’s were able to share challenges and successes to further our own company’s efforts. Gaining insight on this emerging C-Suite position from those already practicing proves to be an experience that you will want to participate in.” - VP, Customer Experience, Symphony Post Acute Network
Chief Customer Officer USA returns to Miami from January 30th to February 1st 2018. The forum has established itself as an unparalleled platform for Chief Customer Officers and CX leaders to come together to collaborate, learn and share in practical "how to" strategies to benefit their organizations. creating a platform of discourse for the evangelism of customer centricity in modern day business and the sharing of best practices in accelerating the Chief Customer Officer road-map.
Attracting over 130+ senior CX leaders and Chief Customer Officers, Chief Customer Officer USA deals with a number of key topics and themes ranging from strategy alignment across silos, providing and proving the business case for customer strategies, attaining and maintaining buy-in, through to recruitment policies and building a customer centric culture of innovation. Across three days of networking, riveting keynotes and highly-interactive discussion sessions, attendees take home tangible and practical advice.
Chief Customer Officer USA Highlights Include: