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Tyler Wells

Co-Founder | Blacktop Coffee

Tyler Wells is a hospitable gentleman often mistaken for international supermodel Francois Verkerk. When introduced as co-founder of Handsome Coffee Roasters, most folks act equally impressed or, at the very least, nod and smile. Tyler’s career in the world of coffee started in 2005 at Progress Coffee, and then General Manager for Austin restaurant ‘Frank.’ From there he moved to Los Angeles to act as GM for Intelligentsia Pasadena before starting the Arts District based roasting works and coffee bar. It’s since been acquired by Blue Bottle and Tyler is on to consulting, most recently with Blacktop Coffee. Prior to a life of coffee, Wells dabbled in many a trade from mechanic and bicycle messenger to classically trained chef. He’s happiest riding a bicycle on the open road or in the kitchen cooking for friends or pretty much anywhere in Pasadena. In his free time he cooks for and co-owns Buenos Buenos catering because he really likes cooking for people.

A lifetime pursuing CX excellence culminates in a great cup of coffee and five tips for nailing customer experience.

Article by Tyler Wells
Share:Five Customer Experience Lessons Coffee Taught Me
5 min read
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