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<p>Tom Guarriello has a Ph.D. in psychology. He’s Chief Idea Officer and principal in TrueTalk, Inc., a management consulting firm. After two decades as a clinician, he’s spent the last 15 years thinking and writing about businesses and consulting with a wide variety of companies in the areas of innovation, leadership and effectiveness.</p> <p>Find out more about TrueTalk on <a href="http://www.truetalknow.com">their website</a>. You can find Tom’s most recent ideas can be found on <a href="http://www.truetalkblog.com">his blog</a>.</p>