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Mike Downey

Senior Editor, UX Magazine

Mike Downey is Principal Evangelist, Platform Evangelism at Microsoft where he focuses on platform adoption of Microsoft Silverlight and related technologies.

With a long history in developing software for web and mobile application development and rich media delivery, Mike has amassed a great deal of experience with gathering and prioritizing feature requirements, tailoring product messaging for target audiences, building and delivering exceptional product presentations that engage audiences and drive sales, creating innovative new ways to maximize revenue—particularly with mature product lines, and working with engineering teams to better understand their customers.

Mike was formerly the Principal Evangelist for the Platform Business Development team at Adobe Systems focusing on promoting Adobe’s platform technologies including FlashFlex, and AIR. Mike joined the AIR team as Senior Product Manager in December of 2006 before moving to his role in business development. Prior to joining the AIR product team Mike spent four years as Senior Product Manager for Flash.

How FedEx is improving the user experience of its systems, building an effective UX practice area, and moving the entire company toward strong UX competency.

Article by Brice Stokes, Thomas Wicinski, Mike Downey
Share:The FedEx UX Journey, Part 1
22 min read
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