Janaki Kumar is Head of Strategic Design Services, America, in SAP’s Design and Co-Innovation Center. She leads a team of interaction designers, visual designers and design thinking experts to design innovative solutions for strategic customers. Her interest in gamification began a few years ago when working on sustainability applications at SAP. She views gamification as a fun way for organizations to motivate and encourage employees and engage with customers. She is a co-author of a book on Gamification, entitled Gamification at Work: Designing Engaging Business Software. She posts regularly on gamification, design, leadership and other topics via her twitter handle @janakikumar.