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Don Bruns's picture

BIO

Don Bruns directs the Application Design practice at NavigationArts, a Washington, DC based digital consultancy. Bruns has fifteen years of experience in delivering web-based solutions with a focus on information architecture, rapid prototyping, and user research. As a veteran of Razorfish and Aquilent, Bruns has led client engagements for such high profile clients as KPMG, Bank of NY Mellon, AARP, U.S. Department of State, and USA.gov, the official web portal of the United States federal government. He has been a featured speaker at KMWorld and Gilbane conferences. You can find him at donbruns.net.

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Articles By This Author

Overcoming Halfhearted User Adoption
Grudging or sporadic use of a system is often just as damaging as outright user rejection.
July 12, 2011
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