Dana Chisnell


 
 

    

	   
	   

  

	

    

   	 
Dana Chisnell

     

						UsabilityWorks	

	
     

	 	 	 	  	  
     

     
 
		     
     

           
     

   


   

    
BIO

    
Dana has helped hundreds of people make better design decisions by giving them the skills to gain knowledge about users. She's the co-author, with Jeff Rubin, of Handbook of Usability Testing Second Edition. (Wiley, 2008)  Visit Dana's website at usabilityworks.net or follow her on Twitter @danachis.

  

  

   
ON THE WEB

	   

	      
Website: http://usabilityworks.net

		  		  		  	  

	  
	
	

	  	
Twitter:  http://twitter.com/danachis

	  	  	  	            

  
  


   













  
      

      
Articles By This Author
    

  
  
  
      

        

    


	
	
 
      
       
What You Really Get From a Heuristic Evaluation 

 	   
Understanding what heuristic evaluations can and cannot do for your product.
 
	   
February 19, 2010

    


 
  

  

    


	
	
 
      
       
Pleasant Things Work Better 

 	   
With the principle of "make it pleasant, make it pleasing," products can make users smile.
 
	   
January 25, 2011

    


 
  

  

    


	
	
 
      
       
Review of the New UX Book "Remote Research" 

 	   
Usability pro Dana Chisnell reviews the new book by Nate Bolt and Tony Tulathimutte.
 
	   
May 25, 2010

    


 
  

  

    


	
	
 
      
       
Beyond Frustration: Three levels of happy design 

 	   
It's not enough to just be usable—products actually have to make people happy.
 
	   
June 16, 2010

    


 
  

  

    


	
	
 
      
       
Where Do Heuristics Come From? 

 	   
Knowing the origin of a heuristic is important to making good design decisions.
 
	   
March 03, 2010

    


 
  

  

    


	
	
 
      
       
 Are You Designing or Inspecting?  

 	   
The differences betweeen guidelines and heuristics in designing and testing UIs.
 
	   
April 09, 2010

    


 
  

  

    


	
	
 
      
       
Beyond Task Completion: Flow in Design 

 	   
In flow, the experience is rich and deep, and helps users be productive and highly creative.
 
	   
October 07, 2011