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Dana Chisnell's picture

Dana Chisnell

UsabilityWorks

BIO

Dana has helped hundreds of people make better design decisions by giving them the skills to gain knowledge about users. She's the co-author, with Jeff Rubin, of Handbook of Usability Testing Second Edition. (Wiley, 2008) Visit Dana's website at usabilityworks.net or follow her on Twitter @danachis.

ON THE WEB

Website: http://usabilityworks.net
Twitter: http://twitter.com/danachis

Articles By This Author

What You Really Get From a Heuristic Evaluation
Understanding what heuristic evaluations can and cannot do for your product.
February 19, 2010
Pleasant Things Work Better
With the principle of "make it pleasant, make it pleasing," products can make users smile.
January 25, 2011
Review of the New UX Book "Remote Research"
Usability pro Dana Chisnell reviews the new book by Nate Bolt and Tony Tulathimutte.
May 25, 2010
Beyond Frustration: Three levels of happy design
It's not enough to just be usable—products actually have to make people happy.
June 16, 2010
Where Do Heuristics Come From?
Knowing the origin of a heuristic is important to making good design decisions.
March 03, 2010
Are You Designing or Inspecting?
The differences betweeen guidelines and heuristics in designing and testing UIs.
April 09, 2010
Beyond Task Completion: Flow in Design
In flow, the experience is rich and deep, and helps users be productive and highly creative.
October 07, 2011
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Topics on UX Magazine

Persuasive Design(37)
Consumer products(79)
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New and Emerging Technologies(71)
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Flow and Immersion(30)
Direct Observation Research(26)
Ajax(13)
Touch(54)
Contests and Giveaways(24)
Browse All Topics (172)

UX Resources

A Whack on the Side of the Head: How You Can Be More Creative
By Roger Von Oech
Visual Thinking for Design
By Colin Ware
This is Service Design Thinking: Basics - Tools - Cases
By Marc Stickdorn
The Design of Business: Why Design Thinking is the Next Competitive Advantage
By Roger L. Martin
100 Things Every Designer Needs to Know About People
By Susan Weinschenk
Understanding by Design
By Jay McTighe, Grant Wiggins
Applied Security Visualization
By Raffael Marty
Where Good Ideas Come From: The Natural History of Innovation
By Steven Johnson
Designing Search: UX Strategies for eCommerce Success
By Greg Nudelman
A Whole New Mind: Why Right-Brainers Will Rule the Future
By Daniel H. Pink
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Most viewed Articles

The Psychologist’s View of UX Design
May 19, 2010 - Susan Weinschenk, Ph.D.
Why Persuasive Design Should Be Your Next Skill Set
June 07, 2011 - Loren Baxter
Five Popular Web Strategies That Don't Work
July 26, 2011 - Scott McDonald
Why We Need Storytellers at the Heart of Product Development
April 14, 2011 - Sarah Doody
The Dirtiest Word in UX: Complexity
July 06, 2010 - Francisco Inchauste
iPad User Experience Guidelines
February 02, 2010 -
Realism in UI Design
January 25, 2010 - Lukas Mathis
User Experience for Developers
December 23, 2010 - Pek Pongpaet
iPad vs. iPhone: A User Experience Study
June 10, 2010 - Nate Bolt, Brynn Evans, Cyd Harrell
Making the URL Bar Useful Again
September 09, 2010 - Devin Coldewey
More Articles

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