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Latest Articles

ChatGPT can identify and describe human emotions in hypothetical scenarios.

Article by Marlynn Wei
ChatGPT Outperforms Humans in Emotional Awareness Test
  • New research found ChatGPT was able to outperform humans on an emotional awareness test.
  • Emotional awareness is the cognitive ability to conceptualize one’s own and others’ emotions.
  • Given the psychological risks of artificial intimacy, AI augmentation, and human-AI collaboration—keeping humans in the loop—will be a safer and more beneficial approach for now.
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3 min read

How UX teams can provide key insights using technology adoption models

Article by Lawton Pybus
What Makes Users Adopt a New Feature or Tool?
  • The article explores the evolution of technology adoption theories, focusing on models like Diffusion of Innovations, TAM, TAM 2 and 3, UTAUT, and HMSAM, providing UX practitioners with tools to understand and enhance user behavior in product development.
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6 min read
Article by Hjortur Hilmarsson
Designing for AI Hallucination: Can Design Help Tackle Machine Challenges?  
  • The article delves into the challenges posed by AI hallucinations, exploring their varied forms and real-world consequences.
  • The author advocates for the pivotal role of design in addressing this issue, proposing visual elements like progress bars and color coding to enhance user control and understanding in interactions with AI.

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5 min read
Article by Hillary Black
13 Conversation Design Pivoters Share Their Stories and Advice for Breaking Into the Industry
  • The article features insights from conversation designers, detailing their diverse backgrounds, learning paths, and challenges in the evolving field, offering valuable advice for aspiring professionals.
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19 min read
Article by Sreya Majumdar
Unleashing the Power of Design Thinking: A Sustainable Journey Towards Business Innovation
  • The article explores Design Thinking’s transformative role in business innovation, using Apple’s case as a prime example, and introduces a forward-looking sustainable framework for assessing innovation.
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3 min read

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